Experienced Customer Acquisition Specialist – Driving Business Growth through Exceptional Customer Experiences and Strategic Sales Initiatives at blithequark

Introduction to blithequark At blithequark, we are passionate about delivering outstanding customer experiences and driving business growth through innovative sales strategies and a people-first approach. As a forward-thinking global organization, we nurture a culture of inclusivity, diversity, and belonging, where every team member feels valued and empowered to contribute to our shared success. With a strong commitment to career growth, employee well-being, and community support, we have earned numerous awards, including "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth." If you are looking for a challenging and rewarding career opportunity that allows you to work from home and be part of a dynamic team, we invite you to explore our Customer Acquisition Specialist position. Job Overview As a Customer Acquisition Specialist at blithequark, you will play a critical role in driving business growth by demonstrating the value and benefits of our products or services to customers. Your primary focus will be on selling and/or renewing contracts, effectively articulating the value of our offerings, and providing exceptional customer experiences. You will be part of a diverse team of talented professionals from over 70 countries, united by our passion for delivering outstanding service experiences and driving innovation. Key Responsibilities Provide accurate weekly, monthly, and quarterly sales forecasts to inform business decisions and drive growth. Develop and maintain a deep understanding of our products and services, including technical aspects, to assess client requirements and provide tailored solutions. Initiate steps to address customer concerns and roadblocks, ensuring timely resolution and high customer satisfaction. Manage external competitive pressures and handle objections to retain customers and win new business. Handle a high volume of customer contacts via phone and email, with a focus on outbound communication. Collaborate with your team and management to deliver a professional experience during all customer interactions. Maintain our customer management system (CRM) to ensure accurate data capture and effective sales pipeline management. Undertake sales motions, including lead qualification, conversion, health checks, and contract renewals, to drive business growth. Work closely with your team and report directly to a Sales Manager to achieve sales targets and contribute to team success. Qualifications and Requirements To succeed as a Customer Acquisition Specialist at blithequark, you should possess: At least 2 years of experience in a customer-facing sales or service role, with a proven track record of achieving personal and team sales targets. Excellent communication, problem-solving, and interpersonal skills, with the ability to work effectively in a fast-paced environment. Experience with high-volume calling and sales pipeline management, with a strong understanding of sales principles and practices. Familiarity with MS Office programs, including Excel, Word, and PowerPoint, and experience with CRM systems, such as Salesforce.com. A strong willingness to learn and adapt to new technologies, products, and services, with a commitment to ongoing professional development. Experience working from home or in a remote environment, with the ability to self-motivate and manage your time effectively. Preferred Qualifications Previous experience in a similar sales or customer acquisition role, with a strong understanding of sales strategies and tactics. Knowledge of our products and services, or similar offerings, with the ability to articulate their value and benefits to customers. Experience working with diverse customer groups, with a strong understanding of cultural and individual differences. A degree in Business, Marketing, or a related field, with a strong academic record and a commitment to ongoing learning. Career Growth and Development At blithequark, we are committed to supporting the career growth and development of our team members. As a Customer Acquisition Specialist, you will have access to: Comprehensive training programs, including sales skills development, product knowledge, and industry insights. Mentorship opportunities, with experienced sales professionals and leaders who can provide guidance and support. Networking opportunities, with organized groups focused on topics such as women in leadership, diversity and inclusion, and community support. Health and wellness programs, with trained partners who can help you maintain a healthy work-life balance. Recognition and reward programs, including incentives, bonuses, and awards for outstanding performance. Work Environment and Company Culture At blithequark, we pride ourselves on our inclusive and supportive company culture, where every team member feels valued and empowered to contribute. Our work environment is characterized by: A people-first approach, with a strong focus on employee well-being, diversity, and inclusion. A dynamic and collaborative team environment, with opportunities for networking and professional growth. A commitment to innovation and excellence, with a focus on delivering outstanding customer experiences and driving business growth. A flexible and remote work environment, with the ability to work from home and maintain a healthy work-life balance. Compensation and Benefits As a Customer Acquisition Specialist at blithequark, you can expect a competitive compensation package, including: A base salary range of $32,600 - $40,800, plus incentives and bonuses for outstanding performance. Comprehensive benefits, including medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off and holidays. Access to DailyPay, with the ability to receive your pay early, when you need it. Opportunities for career growth and development, with a focus on ongoing learning and professional development. Conclusion If you are a motivated and results-driven sales professional, with a passion for delivering exceptional customer experiences and driving business growth, we invite you to apply for our Customer Acquisition Specialist position at blithequark. With a strong commitment to career growth, employee well-being, and community support, we offer a unique and rewarding work environment that is designed to help you succeed. Apply now to join our team of talented professionals and take the first step towards an exciting and challenging career with blithequark. Apply for this job