**Experienced Crisis Chat & Text Specialist – Remote Mental Health Support**

At arenaflex, we're dedicated to providing top-notch mental health services to those in need. As a key member of our team, you'll play a vital role in delivering compassionate support and crisis intervention to individuals across the country. If you're passionate about making a difference in people's lives and possess the skills to handle high-pressure situations, we invite you to join our dynamic team as a Remote Crisis Chat & Text Specialist. **Why Choose arenaflex?** We offer a unique blend of personal and professional growth opportunities, making us an ideal choice for those seeking a fulfilling career in mental health services. Here are just a few reasons why you'll love working with us: * **Competitive compensation**: Enjoy a salary of up to $24.04/hr, with opportunities for advancement and professional growth. * **Comprehensive benefits package**: Our benefits package is valued at over $9,500 per year, including health, dental, vision, and life insurance, ensuring your well-being and financial security. * **Flexible scheduling**: We prioritize work-life balance, offering flexible scheduling to accommodate your needs and allow you to maintain a healthy work-life balance. * **Remote work opportunities**: Work from the comfort of your own home, with support from supervisors during crisis contacts, ensuring you have the resources you need to excel in your role. * **Professional growth and training**: Participate in ongoing training and workshops to stay updated on best practices in crisis intervention, helping you develop your skills and advance your career. **What to Expect (Job Responsibilities)** As a Remote Crisis Chat & Text Specialist, you'll be responsible for: * **Responding to crisis chats and texts**: Provide emotional support and crisis intervention to individuals in need, using your exceptional communication and empathy skills to connect with clients. * **Assessing individuals for suicide risk**: Develop safety/action plans to ensure the well-being of clients, using your knowledge of crisis intervention techniques to guide your decision-making. * **Documenting interactions**: Accurately document interactions in an electronic health record system, maintaining confidentiality and adhering to industry standards. * **Researching community resources**: Identify and connect clients with relevant community resources, following up as necessary to ensure their needs are met. * **Participating in ongoing training**: Stay updated on best practices in crisis intervention through regular training and workshops, ensuring you're equipped to handle the demands of this critical role. **What's Required (Qualifications)** To succeed in this role, you'll need: * **Meet Qualified Mental Health Associate requirements**: Ensure you meet the necessary qualifications and certifications to work in this field. * **Knowledge of crisis intervention techniques**: Possess a solid understanding of crisis intervention principles and practices. * **Strong empathy and communication skills**: Develop and maintain strong relationships with clients, using your exceptional communication and empathy skills to connect with individuals in crisis. * **Ability to handle high-stress situations**: Demonstrate emotional stability and the ability to handle high-pressure situations, ensuring you can provide effective support to clients. * **Proficient in technology**: Familiarity with computers, telecommunication systems, and electronic health record systems is essential for success in this role. **How to Stand Out (Preferred Qualifications)** While not required, the following qualifications can give you a competitive edge: * **Graduate degree in psychology, social work, or a behavioral science field**: Enhance your knowledge and skills in mental health services with a graduate degree. * **ASIST certification or CADC certification**: Possess specialized certifications in crisis intervention and addiction counseling, demonstrating your expertise in these areas. * **Relevant crisis intervention experience**: Leverage your experience in crisis intervention to provide exceptional support to clients. * **Experience in a call center environment**: Familiarity with call center operations and protocols can help you excel in this role. * **Veterans are preferred**: We value the skills and experience of veterans, who often possess the resilience and adaptability needed to succeed in this role. **Join the arenaflex Team** At arenaflex, we're committed to creating a supportive and inclusive work environment that fosters growth, learning, and collaboration. If you're passionate about making a difference in people's lives and possess the skills and qualifications required for this role, we invite you to apply today. **Apply Now** Ready to take the first step towards a rewarding career in mental health services? Apply now to become a Remote Crisis Chat & Text Specialist at arenaflex. Apply for this job