Experienced Coordinator of Academic Coaching and Student Success Programs - North Shore Community College

Introduction to North Shore Community College North Shore Community College is a renowned institution dedicated to providing high-quality education and support services to its diverse student body. With a strong commitment to academic excellence, student success, and community engagement, the college has established itself as a leader in the region. As part of its efforts to enhance student outcomes, the college is seeking an experienced and motivated Coordinator of Academic Coaching to join its team. Job Overview The Coordinator of Academic Coaching will play a vital role in the development and implementation of the Peer Academic Coaching Program and Peer Mentorship Programs. This position will be responsible for creating a supportive and inclusive environment that fosters academic success, retention, and graduation. The ideal candidate will have a strong background in education, excellent communication and interpersonal skills, and a passion for working with students from diverse backgrounds. Key Responsibilities Develop and implement the vision for the Peer Academic Coaching Program and Peer Mentorship Programs, including hiring, training, and supervising a team of Peer Academic Coaches and Peer Mentors. Provide academic coaching and mentorship programs to help students set realistic goals, develop academic plans, and improve study and classroom habits. Oversee the day-to-day operations of peer mentoring and peer academic coaching, including coordinating remote, online, and on-campus academic support services. Manage and supervise multiple academic success locations, programs, and student staff, including related budgets. Prepare informational materials and marketing strategies to promote academic success services to students and faculty. Collaborate with the RISE program, Career Services, Onboarding/Orientation, and other departments to support retention initiatives. Participate in staff meetings, college committees, and college programs as assigned. Requirements and Qualifications The successful candidate will have a Master's degree in Education, English, or a related field, with 2-5 years of progressive experience directing, supervising, and managing programs for students with various learning profiles in a collegiate setting. Excellent interpersonal and communication skills, both written and oral, are essential, as well as the ability to build relationships across campus with faculty, staff, and students. Essential Qualifications Master's degree in Education, English, or a related field. 2-5 years of experience in academic support services, including tutoring, academic coaching, and mentorship programs. Excellent communication and interpersonal skills. Ability to work with students from diverse backgrounds and learning profiles. Strong knowledge of Microsoft products and Banner software. Preferred Qualifications Previous experience with CRLA certification processes and peer coach training. Bilingual: English/Spanish. Experience with Navigate software. Knowledge of academic support services, including study skills support, conversation hours for multilingual learners, and academic workshops. Career Growth and Development Opportunities North Shore Community College is committed to providing its employees with opportunities for professional growth and development. The Coordinator of Academic Coaching will have access to training and development programs, including workshops, conferences, and online courses. The college also encourages its employees to pursue higher education and provides tuition reimbursement and other benefits to support their academic and professional goals. Work Environment and Company Culture North Shore Community College is a dynamic and inclusive workplace that values diversity, equity, and inclusion. The college is committed to creating a supportive and welcoming environment for its students, faculty, and staff. The Coordinator of Academic Coaching will be part of a team that is passionate about student success and is dedicated to making a positive impact on the lives of its students. Compensation and Benefits The Coordinator of Academic Coaching will receive a competitive salary, commensurate with experience and education. The college also offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off. The salary range for this position is $59,244 - $64,111 per year. Conclusion If you are a motivated and experienced professional who is passionate about academic coaching and student success, we encourage you to apply for this exciting opportunity. North Shore Community College is a great place to work, with a dynamic and inclusive environment, opportunities for professional growth and development, and a commitment to making a positive impact on the lives of its students. Don't hesitate to apply – submit your application today! How to Apply To apply for this position, please submit a cover letter and resume. Applicants selected for an interview will need to provide unofficial transcripts or foreign degree evaluations and the name, address, email, and telephone number of at least three current professional references. North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities. Apply for this job