**Experienced Co-Op, Airport Customer Service and Cargo Project Management - Join blithequark's Dynamic Team**

Remote Full-time
Are you a highly motivated undergraduate student looking to gain hands-on experience in airport operations, project management, and process improvement? Do you have a passion for the aviation industry and a strong interest in blithequark? If so, we invite you to join our Co-Op Program as a member of our Airport Customer Service (ACS) and Cargo (CGO) teams. **About blithequark** blithequark is a leading airline that operates over 22,000 airport operations professionals across 300 destinations in 52 countries on six continents. Our Airport Customer Service and Cargo teams play a vital role in shaping the travel journey, from welcoming customers at the ticketing counter to ensuring a clean, efficient airport experience and timely baggage delivery at their destination. As a Co-Op, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences and driving operational excellence. **Key Responsibilities** As a Co-Op, you will collaborate with a team of airport operations professionals to: * Analyze and measure operational performance to identify trends and improvement opportunities. * Apply project management principles to support and lead initiatives. * Work cross-functionally with stakeholders across business units in a professional, fast-paced environment. * Provide process engineering and internal consulting services to enhance operational efficiency. * Participate in data collection and analysis for projects impacting multiple departments. * Identify and implement process improvements to boost productivity and customer satisfaction. * Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes. **Program Structure** This is a three-semester alternating Co-Op program. Students must complete all rotations before graduation: * Summer 2026 * Spring 2027 * Fall 2027 Note: Students must not take academic classes during Co-Op semesters. Please confirm with your university and academic advisor that this schedule aligns with your curriculum. **What You Need to Succeed** To be considered for this Co-Op Program, you must: * Currently be pursuing a Bachelor's degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field. * Be enrolled in a 4-year degree program and available for three alternating semesters. * Have strong communication skills and the ability to present professionally to all levels of leadership. * Demonstrate teamwork and commitment to continuous improvement. * Be proficient in Microsoft Office Suite, especially Excel and PowerPoint. * Have experience with data analytics tools such as SQL, SAS, Tableau, or Power BI. * Show eagerness to learn and adapt to new challenges. * Commit to diversity, safety, and security in the workplace. **What Will Give You a Competitive Edge** While the minimum qualifications above are required, the following preferred qualifications will give you a competitive edge: * Ability to interpret and synthesize large datasets to support decision-making. * Comfortable working both independently and in team settings. * Demonstrated leadership through student or community organizations. * Skilled in developing clear, concise presentations to communicate findings and recommendations. * Interest in learning leadership techniques, problem-solving, and conflict resolution strategies. * Passion for the aviation industry and a strong interest in blithequark. **Why Join blithequark's Co-Op Program?** This program offers a unique opportunity to gain real-world experience, develop professional skills, and contribute to impactful projects in a global airline environment. While participation does not guarantee full-time employment, it provides a strong foundation for future career opportunities. **Work Environment and Company Culture** As a member of our Co-Op Program, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences and driving operational excellence. Our work environment is fast-paced and professional, with opportunities to work cross-functionally with stakeholders across business units. We value diversity, safety, and security in the workplace and are committed to creating a positive and inclusive culture. **Compensation, Perks, and Benefits** As a Co-Op, you will receive a competitive salary and benefits package, including: * A comprehensive health insurance plan * A 401(k) retirement savings plan * Paid time off and holidays * Opportunities for professional development and growth **How to Apply** If you are a motivated and talented undergraduate student looking to gain hands-on experience in airport operations, project management, and process improvement, we invite you to apply to our Co-Op Program. Please submit your application through our website, including your resume, cover letter, and transcripts. We look forward to hearing from you and welcoming you to our dynamic team at blithequark! Apply for this job
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