**Experienced Client General Manager – Media and Entertainment Industry**
At arenaflex, we're on a mission to revolutionize the way businesses travel and thrive in the ever-evolving Media and Entertainment Industry. As a seasoned Client General Manager, you'll play a pivotal role in driving growth, developing innovative solutions, and exceeding client expectations. If you're passionate about entertainment, travel, and delivering exceptional results, we want to hear from you. **About arenaflex** arenaflex is a leading provider of global business travel solutions, dedicated to empowering businesses to thrive in an ever-changing world. With a rich history of innovation and a commitment to excellence, we've established ourselves as a trusted partner for businesses across the globe. Our team of experts is passionate about delivering exceptional results, and we're looking for like-minded individuals to join our journey. **The Role** As a Client General Manager, you'll be the primary point of contact for our most important Entertainment Clients in the Production, News, Sports, Music, and Theatricals business. You'll be responsible for identifying and delivering new opportunities, driving client and traveler satisfaction, creating strategic solutions, promoting arenaflex's capabilities specific to entertainment clients, and retaining and growing our most important clients. Your expertise will be invaluable in supporting our clients in delivering their product, whether it be news, sports, film production, or television programming. **Responsibilities** As a Client General Manager, you'll be responsible for: * Possessing an in-depth understanding of your client's strategic objectives, key drivers of success, organizational culture, and business objectives. * Providing guidance to customers in the assessment of goals and strategies to optimize performance across their program. * Identifying unique travel needs that exist for news, sports, film or TV production, and developing innovative solutions to enhance productivity & improve traveler/caller experience during service fulfillment. * Establishing partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, Meetings & Events and GCG Directors) * Building a web of influence at key levels within the account and among affiliate studios working with our clients on specific productions. * Understanding and supporting the dynamic needs of entertainment travel, trends, and evolving requirements * Completing strategic account plans, focused on identifying ground-breaking business opportunities that enhance and optimize the customer experience, * Creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention, and optimizing performance through process and data analysis. * Leading the improvement of the arenaflex value proposition through consultation, technology road mapping and optimizing online servicing solutions. * Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for the account. * Researching the marketplace and competitor products and services to highlight the value that distinguishes arenaflex products, and specifically uses MI, benchmarking, and technology as critical value drivers. * Enhancing the arenaflex value proposition through policy consultation, researching white paper needs, technology road mapping and optimizing online solutions. * Representing arenaflex to Media and Entertainment prospects as a subject matter expert. **Qualifications** To succeed in this role, you'll need: * Passion and excitement for the unique needs of entertainment clients * Proven success and demonstrable positive results in a global account / client management, and or Project Management, experience. * Experience/knowledge of Media and Entertainment Travel. * Proven success in upselling products, services and solutions increasing client revenue and profitability. * Demonstrated ability to develop and implement growth strategies, build action plans, and set goals. * Demonstrated ability to develop creative solutions addressing the outstanding needs of entertainment travel * Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills. * Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions. * Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, to successfully navigate through client organizations. * A sophisticated range of communication and presentation skills. * Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts. * Strong financial acumen required to leverage the key drivers of profitability. * Strong business acumen required to communicate the arenaflex value proposition. * Strong analytical mindset. * Previous large market /multinational client/global experience preferred. * Possess a strong understanding of the Global Business Travel marketplace. * Travel Operations knowledge required. * Demonstrated knowledge of Business Travel Service Delivery and Client Management. * Solid understanding of Business Travel Service Delivery technology/tools and processes. * Advanced software skills (MS Office) required. * A love of travel, entertainment, and learning * A reputation for trust, integrity and getting things done **What We Offer** As a valued member of our team, you'll enjoy: * A competitive salary and bonus structure * Comprehensive benefits package, including medical, dental, and vision coverage * Generous paid time off and holidays * Opportunities for professional growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Access to industry-leading technology and tools * A comprehensive training program to ensure your success **Work Environment and Culture** At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and supportive. Our team is passionate about delivering exceptional results, and we're looking for like-minded individuals to join our journey. We believe in: * Empowering our employees to take ownership of their work and make a meaningful impact * Fostering a culture of innovation, creativity, and continuous learning * Encouraging open communication, collaboration, and feedback * Celebrating diversity, equity, and inclusion in all aspects of our business * Prioritizing employee well-being and work-life balance **How to Apply** If you're a seasoned Client General Manager with a passion for the Media and Entertainment Industry, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear your story and explore how you can join our team. **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer. We're committed to providing a workplace that's free from discrimination, harassment, and bias. We welcome applications from diverse candidates and are proud to be an inclusive and supportive employer. Apply Job! Apply for this job