**Experienced Chat Support Associate – Remote Customer Service Representative for blithequark**

Are you a skilled communicator with a passion for problem-solving and a desire to work from home? Do you want to be part of a mission-driven healthcare leader that's revolutionizing the way people interact with healthcare services? Look no further than blithequark, a leading healthcare solutions company dedicated to improving lives through high-quality care, digital innovation, and exceptional customer support. As a Chat Support Associate at blithequark, you'll play a vital role in providing compassionate, timely, and effective solutions to customers via our secure chat system. You'll be part of a dynamic team that's committed to building a workforce that reflects the communities we serve. With a focus on written communication, you'll have the opportunity to work in a fast-paced, multitasking environment without ever picking up the phone. **About blithequark** blithequark is a healthcare leader that's dedicated to transforming the way people interact with healthcare services. With over 300,000 employees, we're committed to building a workforce that reflects the communities we serve. Our company culture is built on a foundation of innovation, inclusion, and exceptional customer support. We're passionate about improving lives through high-quality care, digital innovation, and compassionate customer service. **Responsibilities** As a Chat Support Associate at blithequark, you'll be responsible for: * Providing real-time support to customers via our secure chat platform * Answering inquiries about prescriptions, benefits, store services, and more * Resolving customer complaints with patience and professionalism * Escalating issues to appropriate departments as needed * Maintaining HIPAA and blithequark policies during all communications * Logging interactions clearly and following up where necessary * Achieving daily productivity and customer satisfaction goals **Requirements** To be successful in this role, you'll need: * To be at least 18 years of age * A high school diploma or GED * Excellent written communication and typing speed (40+ WPM) * Comfortable working in a fast-paced, multitasking environment * Reliable internet and a quiet, professional home workspace * Basic computer proficiency and ability to navigate web-based platforms * No prior healthcare experience required—training is included **Benefits** As a Chat Support Associate at blithequark, you'll enjoy: * A fully remote position—work from the comfort of your home * Competitive hourly pay with performance incentives * Paid training and career advancement opportunities * Health, dental, and vision benefits for eligible employees * Employee discounts, wellness programs, and 401(k) options * Be part of a company recognized for innovation and inclusion **Career Growth Opportunities** At blithequark, we're committed to helping our employees grow and develop their careers. As a Chat Support Associate, you'll have access to: * Paid training and development programs * Career advancement opportunities within the company * Mentorship and coaching from experienced professionals * Opportunities to take on new challenges and responsibilities **Work Environment and Company Culture** Our company culture is built on a foundation of innovation, inclusion, and exceptional customer support. We're passionate about creating a work environment that's supportive, collaborative, and fun. As a Chat Support Associate, you'll be part of a dynamic team that's committed to building a workforce that reflects the communities we serve. **Compensation and Perks** As a Chat Support Associate at blithequark, you'll enjoy competitive hourly pay with performance incentives. You'll also have access to a range of benefits, including: * Health, dental, and vision benefits for eligible employees * Employee discounts, wellness programs, and 401(k) options * Paid time off and holidays * Opportunities to earn bonuses and incentives **How to Apply** If you're a skilled communicator with a passion for problem-solving and a desire to work from home, we want to hear from you! Apply now to become a Chat Support Associate at blithequark and join our team of dedicated professionals who are transforming healthcare one chat at a time. Apply Now! Apply for this job