**Experienced Chat Specialist – Automotive and Recreational Vehicle Sales Support**

At arenaflex, we're on a mission to revolutionize the way people interact with automotive and recreational vehicle dealerships online. As a Chat Specialist, you'll play a vital role in providing exceptional customer service and support to our clients' customers, turning online inquiries into valuable leads and driving revenue growth. **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive and recreational vehicle industries. Our cutting-edge technology and expertise enable dealerships to connect with customers more effectively, driving sales and customer satisfaction. We're a dynamic and fast-paced organization that values creativity, innovation, and collaboration. If you're passionate about delivering exceptional customer experiences and working in a fun, relaxed environment, we'd love to hear from you! **Job Summary** We're seeking a highly motivated and customer-focused Chat Specialist to join our team. As a Chat Specialist, you'll be responsible for engaging with customers via online chat, providing accurate information about our clients' products and services, and capturing valuable lead information to drive sales growth. If you have a passion for technology, enjoy working in a fast-paced environment, and are committed to delivering exceptional customer service, we encourage you to apply. **Responsibilities** As a Chat Specialist at arenaflex, your key responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses to customer questions and concerns * Providing detailed information about our clients' products and services, including features, benefits, and pricing * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review and analysis * Developing and maintaining a knowledge base of the evolving products and services offered by our clients * Collaborating with our team to identify areas for improvement and implement process enhancements to drive customer satisfaction and sales growth **Qualifications** To succeed as a Chat Specialist at arenaflex, you'll need: * Previous experience in retail customer service or the automotive industry (although not necessary, it's a plus!) * Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite * Strong ability to multitask, with a focus on delivering exceptional customer service in a fast-paced environment * Positive and professional demeanor, with excellent written and verbal communication skills * Ability to adapt to change and thrive in a dynamic, quick-paced work environment * Strong problem-solving skills, with a focus on resolving customer issues efficiently and effectively **Requirements** To be considered for this role, you'll need to meet the following requirements: * Have your own computer or laptop with a webcam, second monitor, microphone, and external mouse * Live within the state of Florida (Tallahassee, FL) * Have a quiet, dedicated workspace free from distractions (this is a remote position) * Be able to attend 4 weeks of remote training, Tuesday-Saturday between the hours of 11am-7:30pm EDT * Be able to type at least 35 WPM, with a preference for 40 WPM or above **Compensation and Benefits** As a Chat Specialist at arenaflex, you'll enjoy a competitive hourly rate of $13 per hour, with opportunities for career growth and professional development. We offer a comprehensive benefits package, including: * Competitive hourly rate * Comprehensive benefits package, including medical, dental, and vision coverage * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for career growth and professional development **Work Environment and Culture** At arenaflex, we're committed to creating a fun, relaxed, and collaborative work environment that values creativity, innovation, and teamwork. Our team is passionate about delivering exceptional customer experiences and driving sales growth for our clients. If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply. **How to Apply** If you're passionate about delivering exceptional customer experiences and working in a fun, relaxed environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job