**Experienced Chat Specialist – Automotive and Recreational Vehicle Sales, Service, and Finance**
At arenaflex, we're revolutionizing the way people interact with automotive and recreational vehicle dealerships online. As a Chat Specialist, you'll play a vital role in providing exceptional customer service, turning online conversations into leads, and driving revenue for our dealer clients. If you're a tech-savvy, customer-focused individual with a passion for the automotive industry, we want to hear from you. **About arenaflex** arenaflex is a leading provider of innovative solutions for the automotive industry. Our mission is to empower dealerships to succeed in an increasingly digital landscape. With a relaxed, yet professional and fun work environment, we're committed to fostering a culture of collaboration, creativity, and continuous learning. Join our team and be part of a dynamic organization that's shaping the future of automotive retail. **Responsibilities** As a Chat Specialist, you'll be responsible for: * Handling a wide variety of customer inquiries via online chat, providing accurate information about products and services, and narrowing down on appointment information to schedule appointments. * Capturing customer contact information for lead generation and client review, summarizing interactions based on customer needs for client review, and developing and maintaining a knowledge base of evolving products and services. * Utilizing your excellent written and verbal communication skills to engage with customers, respond to their queries, and resolve issues in a timely and professional manner. * Working collaboratively with our team to achieve sales and customer satisfaction targets, while maintaining a positive and professional demeanor. * Staying up-to-date with industry trends, products, and services, and adapting to changes in the market and our business. **Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (although not necessary, it's a plus). * Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite. * Strong ability to multitask, with gaming experience being a helpful bonus. * Positive and professional demeanor, with excellent written and verbal communication skills. * Ability to adapt to change and thrive in a fast-paced work environment. * Strong typing skills, with a minimum of 35 WPM (40 WPM or above is preferred). **Requirements** To work as a Chat Specialist at arenaflex, you'll need: * Your own computer or laptop with a webcam, second monitor, microphone, and external mouse. * To live within the state of Texas. * A quiet, dedicated workspace free from distractions (this is a remote position). * Ability to attend 4 weeks of remote training, Tuesday-Saturday between the hours of 11am-7:30pm EDT. * Reliable internet connection and a quiet workspace. **Benefits and Compensation** As a Chat Specialist at arenaflex, you'll enjoy: * Competitive hourly rate of $13 per hour. * Opportunity to work from home, with flexible scheduling and a relaxed work environment. * Comprehensive training program, including 4 weeks of remote training. * Ongoing support and development opportunities to help you grow in your career. * Collaborative and dynamic work environment with a team of like-minded professionals. **How to Apply** If you're a motivated, customer-focused individual with a passion for the automotive industry, we want to hear from you. Apply now to join our team as a Chat Specialist at arenaflex. Apply Now! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment. Apply for this job