**Experienced Chat Sales Representative – Customer Acquisition and Team Leadership**

Remote Full-time
At arenaflex, we're revolutionizing the way people communicate, and we're looking for a seasoned sales professional to join our team as a Chat Sales Representative. As a key member of our sales team, you will play a crucial role in converting traffic to leads, and leads to close, while also owning the entire chat function of the business. If you're passionate about improving the lives of our customers through both technology and human connection, we want to hear from you. **About arenaflex** arenaflex is a mission-driven company committed to providing exceptional landline service that keeps our customers connected to what matters most. We're a remote-first company with a team of over 70 fully remote members spread across 15 countries and even more time zones. We proudly serve over 20,000 customers and clients, ranging from seniors to small businesses to franchises across the United States. Our innovative technology enables any traditional landline phone to connect over the cellular network through a SIM card inside of our landline base, ensuring uninterrupted service without the need for Wi-Fi, while offering best-in-class software features like robust spam call blocking. **The Role** As a Chat Sales Representative at arenaflex, you will be responsible for: * Rapidly and effectively responding to live chats, showcasing your exceptional communication skills * Educating customers about our wide range of products and services, ensuring a positive and enlightening interaction * Guiding customers through their online purchase journey, assisting them in selecting the perfect products tailored to their needs * Working with sales and marketing leadership to identify opportunities to increase the volume and conversion rate of live chat * Training future members of the chat team, and helping them ramp and stay at quota **You Will Be a...** * Seasoned sales professional with a minimum of 3 years of experience in sales, particularly in chat communication * Master of written communication, providing clear and compelling messages that captivate customers * Fast learner who absorbs knowledge like a sponge, enabling you to become an invaluable resource for our customers * Naturally competitive individual who thrives in a team environment and constantly strives to secure the top spot **arenaflex Culture** arenaflex has a customer-obsessed culture that values: * Curiosity and learning in our employees, promoting open-mindedness, embracing mistakes, and encouraging challenging questions for personal growth * Efficiency in everything, operating lean and optimizing resources to improve our products and deliver a world-class customer experience * Taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks * Transparency and prioritizing open, direct communication to resolve issues quickly and build strong relationships with our stakeholders * A Caring Mentality, prioritizing teamwork over personal accolades and fostering a customer-focused culture that drives our success and promotes a supportive work environment **Compensation and Benefits** Our base compensation for this position is $1000 per month plus commissions. We also offer a range of benefits, including: * Competitive salary and commission structure * Comprehensive health insurance * 401(k) matching program * Flexible work arrangements and remote work options * Opportunities for professional growth and development * Collaborative and supportive work environment **How to Apply** If you're passionate about sales, customer service, and technology, and you're looking for a challenging and rewarding role, we want to hear from you. Apply now to join our team as a Chat Sales Representative and be a part of our mission to revolutionize the way people communicate. Apply Now! **What We're Looking For** We're looking for a seasoned sales professional with a minimum of 3 years of experience in sales, particularly in chat communication. You should be a master of written communication, providing clear and compelling messages that captivate customers. You should also be a fast learner who absorbs knowledge like a sponge, enabling you to become an invaluable resource for our customers. **Preferred Qualifications** * 3+ years of experience in sales, particularly in chat communication * Proven track record of success in sales, with a strong understanding of sales principles and strategies * Excellent written and verbal communication skills, with the ability to communicate complex ideas in a clear and concise manner * Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions * Experience working in a remote environment, with a strong understanding of remote work best practices * Bachelor's degree in Business, Marketing, or a related field **What We Offer** We offer a competitive salary and commission structure, comprehensive health insurance, 401(k) matching program, flexible work arrangements and remote work options, opportunities for professional growth and development, and a collaborative and supportive work environment. **Why Join arenaflex?** arenaflex is a mission-driven company that is committed to providing exceptional landline service that keeps our customers connected to what matters most. We're a remote-first company with a team of over 70 fully remote members spread across 15 countries and even more time zones. We proudly serve over 20,000 customers and clients, ranging from seniors to small businesses to franchises across the United States. Our innovative technology enables any traditional landline phone to connect over the cellular network through a SIM card inside of our landline base, ensuring uninterrupted service without the need for Wi-Fi, while offering best-in-class software features like robust spam call blocking. **How to Apply** If you're passionate about sales, customer service, and technology, and you're looking for a challenging and rewarding role, we want to hear from you. Apply now to join our team as a Chat Sales Representative and be a part of our mission to revolutionize the way people communicate. Apply Now! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. We believe that diversity and inclusion are essential to our success and we strive to create a workplace that reflects the diversity of our customers and the communities we serve. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! [email protected] Apply for this job
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