**Experienced Chat Moderator – Remote Community Management and Discord Server Governance**

Are you passionate about creating a positive and inclusive online community? Do you have a knack for conflict resolution and a keen eye for detail? We're seeking an experienced Chat Moderator to join our team at The Mayeaux Foundation, a company dedicated to promoting equality and providing innovative services to our community. **About The Mayeaux Foundation** Located in Castle Rock, Colorado, The Mayeaux Foundation is a forward-thinking organization that values diversity, equity, and inclusion. Our mission is to create a world where everyone has access to equal opportunities and resources. We achieve this through our various services, including computer programming courses, social media platforms, and financial services. Our team is passionate about building a community that is worth lasting, and we're looking for like-minded individuals to join us on this journey. **Job Summary** As a Chat Moderator, you will play a crucial role in maintaining a positive and respectful online community on our official Discord server. You will be responsible for enforcing our community guidelines, resolving conflicts, and ensuring that our users feel safe and supported. This is a part-time, remote position that offers flexibility and the opportunity to work with a dynamic team. **Key Responsibilities** * Moderate the chat on our official Discord server, ensuring that all users adhere to our community guidelines and rules. * Delete messages that violate our community guidelines, including but not limited to: + Hate speech or discriminatory language + Harassment or bullying + Spam or self-promotion + Inflammatory or provocative content * Ban users who have repeatedly violated our community guidelines, after a thorough investigation and warning process. * Mute users who have violated our community guidelines, to prevent further disruption. * Investigate reports made by users about violations of our community guidelines, and take appropriate action. * Collaborate with our team to develop and implement community guidelines and policies. * Provide excellent customer service to our users, responding to their queries and concerns in a timely and professional manner. * Stay up-to-date with the latest developments in online community management and Discord server governance. **Essential Qualifications** * Must be 18 years of age or older. * Must have a High School Diploma or GED. * Excellent communication and interpersonal skills, with the ability to work with diverse groups of people. * Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed in challenging situations. * Ability to work independently and as part of a team, with a strong commitment to our company values. * Familiarity with Discord and online community management tools. * Ability to work flexible hours, including evenings and weekends. **Preferred Qualifications** * Experience in online community management or moderation. * Familiarity with social media platforms and online engagement strategies. * Strong analytical and problem-solving skills, with the ability to identify and address complex issues. * Ability to work in a fast-paced environment, with a high level of adaptability and flexibility. * Experience with conflict resolution and mediation. **Skills and Competencies** * Strong communication and interpersonal skills, with the ability to work with diverse groups of people. * Excellent problem-solving and conflict resolution skills, with the ability to remain calm and composed in challenging situations. * Ability to work independently and as part of a team, with a strong commitment to our company values. * Strong analytical and problem-solving skills, with the ability to identify and address complex issues. * Ability to work in a fast-paced environment, with a high level of adaptability and flexibility. **Career Growth Opportunities and Learning Benefits** As a Chat Moderator at The Mayeaux Foundation, you will have the opportunity to develop your skills and knowledge in online community management and Discord server governance. You will work with a dynamic team that is passionate about creating a positive and inclusive online community. We offer a range of benefits, including: * Opportunities for career growth and professional development. * A comprehensive training program, to help you develop your skills and knowledge. * A supportive and inclusive work environment, with a strong commitment to diversity and equity. * Flexible working hours, including evenings and weekends. * A competitive salary and benefits package. **Work Environment and Company Culture** The Mayeaux Foundation is a remote-friendly company, with a flexible and inclusive work environment. We value diversity, equity, and inclusion, and strive to create a workplace that is welcoming and supportive of all employees. Our company culture is built on the following values: * Respect and empathy for all individuals. * A commitment to diversity, equity, and inclusion. * A passion for innovation and creativity. * A focus on community building and social responsibility. * A commitment to excellence and continuous improvement. **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * A salary of $12.50 per hour, paid weekly. * Flexible working hours, including evenings and weekends. * A comprehensive training program, to help you develop your skills and knowledge. * Opportunities for career growth and professional development. * A supportive and inclusive work environment, with a strong commitment to diversity and equity. * A range of benefits, including health insurance, retirement savings, and paid time off. **How to Apply** If you are passionate about creating a positive and inclusive online community, and have the skills and qualifications we are looking for, please submit your application. 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