**Experienced Bilingual Spanish/English Customer Experts - Remote Opportunity at arenaflex**

At arenaflex, we're a global, digital business services company that's passionate about delivering the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. **About arenaflex** arenaflex is a company that's dedicated to making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. Our team is made up of talented individuals who are passionate about what they do, and we're always looking for like-minded people to join our team. **Benefits of Working with arenaflex** As an arenaflex team member, you'll enjoy a range of benefits that will make your work-life balance easier and more enjoyable. These benefits include: * Paid Training: We'll provide you with the training you need to succeed in your role. * Competitive Wages: You'll be rewarded with a competitive salary for your hard work. * Full Benefits: We offer a comprehensive benefits package that includes medical, dental, vision, 401k, and more. * Paid Time Off: You'll have time to relax and recharge with our generous paid time off policy. * Employee Wellness and Engagement Programs: We're committed to supporting your physical and mental well-being, and we offer a range of programs to help you stay engaged and motivated. **Teleperformance and You** As a Bilingual Spanish/English Customer Expert at arenaflex, you'll be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go. **Did You Know?** Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! We're committed to helping our team members grow and develop their careers, and we offer a range of opportunities for advancement. **Work at Home Opportunity** This is a work-at-home position, and we're looking for talented individuals who are passionate about delivering exceptional customer service. As a Bilingual Spanish/English Customer Expert, you'll work from the comfort of your own home, using your own computer and internet connection. **Responsibilities** As a Bilingual Spanish/English Customer Expert, your responsibilities will include: * Fielding customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns. * Calmly attempting to resolve and de-escalate any issues. * Escalating interactions when necessary and appropriate. * Responding to requests for assistance and/or possible processing payments. * Tracking all call-related information for auditing and reporting purposes. * Providing feedback on call issues. * Meeting sales objectives as defined. **Qualifications** We're looking for fearless people who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need: * Bilingual Spanish/English. * 6 months of customer service experience minimum. * Over 18 years of age. * Ability to type 25 wpm. * High School Graduate or GED. * Comfort with desktop computer systems. * Proven oral and written communication skills. * 6 months of Call Center experience, preferred. * Logical problem-solving skills. * Availability to work various shifts. * Ability to use Windows operating systems. * Organization and work prioritization skills. * 6 months of sales experience minimum. * Able to work independently. * Ability to work in a constantly changing and fast-paced environment. * Ability to stay composed and objective. * Strong listening skills. * Superior negotiating skills. **Work from Home Requirements** To work from home, you'll need: * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps. + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps. + ISP must have no packet loss and ping under 50ms. + Proof of internet speed required. * Clean and quiet workspace. **How to Apply** If you're passionate about delivering exceptional customer service and have the skills and qualifications we're looking for, we'd love to hear from you. Apply now to join our team as a Bilingual Spanish/English Customer Expert at arenaflex. Apply Job! **Join our team and start your journey with arenaflex today!** Apply for this job