Experienced Auto Care Center Coach - Driving Sales, Customer Satisfaction, and Team Success at Walmart in Covington, GA
Join the Walmart Team as an Auto Care Center Coach in Covington, GA Are you a motivated and results-driven professional looking for a new challenge? Do you have a passion for the automotive industry and a commitment to delivering exceptional customer service? Join us as an Auto Care Center Coach at Walmart's state-of-the-art facility in Covington, GA! About Walmart and Our Culture At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. Walmart is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people. Job Summary As an Auto Care Center Coach, you will be responsible for driving sales and financial performance in the Auto Care Center and service area. You will receive and stock merchandise, ensure effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels. You will also budget and forecast sales, assess economic trends and community needs, and ensure that sales and profit goals are achieved. Additionally, you will provide exceptional customer service, assist with purchasing decisions, locate merchandise, resolve customer issues and concerns, and promote products and services. Key Responsibilities Drive sales and financial performance in the Auto Care Center and service area Receive and stock merchandise, ensuring effective merchandise presentation and accurate pricing Budget and forecast sales, assessing economic trends and community needs Provide exceptional customer service, assisting with purchasing decisions and resolving customer issues Promote products and services, maintaining a safe shopping environment Manage and train a team of associates, providing coaching and development opportunities Maintain the Auto Care Center and automotive sales floor and service area, ensuring compliance with company policies and procedures Coordinate and complete job-related activities and assignments, developing and maintaining relationships with key stakeholders Leadership Expectations As an Auto Care Center Coach, you will be expected to model Walmart's values, foster a culture of inclusion and diversity, and promote the company's commitment to communities, social justice, corporate social responsibility, and sustainability. You will also be expected to: Live our Values: Culture Champion Model the Walmart values to foster our culture; hold oneself and others accountable; and support Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability Servant Leadership: Act as an altruistic servant leader and be consistently humble, self-aware, honest, and transparent Embrace Change: Demonstrate curiosity and a growth mindset; foster an environment that supports learning, innovation, and intelligent risk-taking; and exhibit resilience in the face of setbacks Digital Transformation & Change: Seek and implement continuous improvements and encourage the team to leverage new digital tools and ways of working Deliver for the Customer: Deliver expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans Requirements and Qualifications Minimum Qualifications: 2 years of experience in the automotive service or service industry field 1 year of supervisory experience Valid driver's license Preferred Qualifications: Automotive Certification from Automotive Technical Institute Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University Experience in the automotive service or service industry related field Supervisory experience ASE Certification - Certification What We Offer At Walmart, we offer a comprehensive benefits package, including: Multiple health plan options, including vision & dental plans for you & dependents Financial benefits, including 401(k), stock purchase plans, life insurance, and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Why Join Our Team? At Walmart, we are committed to creating a diverse and inclusive work environment that values unique styles, experiences, identities, abilities, ideas, and opinions. We believe in providing opportunities for growth and development, and we are dedicated to making a positive impact in our communities. As an Auto Care Center Coach, you will have the opportunity to: Develop your leadership skills and advance your career Make a positive impact on our customers and our communities Work in a dynamic and fast-paced environment Be part of a diverse and inclusive team Enjoy a comprehensive benefits package How to Apply If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to be considered for this role. We look forward to hearing from you! Apply for this job