Experienced Airport Customer Service Representative and Ramp Agent - Seattle, Washington, Focused on Safety, Customer Satisfaction, and Career Growth at blithequark

Introduction to blithequark and the Industry At blithequark, we are passionate about ensuring that cargo is transported on time, every time, safely. As a key player in the aviation industry, we understand the importance of providing exceptional customer service and maintaining the highest standards of safety and security. Our mission is built on a foundation of care, integrity, resilience, servant leadership, and teamwork, and we are committed to living these values every day, in everything we do. If you are a motivated and customer-focused individual looking to launch or advance your career in a dynamic and fast-paced environment, we invite you to join our team as an Airport Customer Service Representative and Ramp Agent in Seattle, Washington. How You'll Contribute to Our Success As a Ramp Agent at blithequark, you will play a vital role in ensuring that our customers' baggage and cargo arrive safely and on time. This is an entry-level position that offers tremendous opportunities for growth and development, with our leaders providing mentorship and support to help you advance your career. Your daily tasks will include safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, as well as guiding incoming and departing aircraft from gate positions to ensure timely connections. Safeguard cargo, baggage, and mail from damage, loss, and weather. Safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Work collaboratively with colleagues to achieve operational goals and provide exceptional customer service. Work Schedule and Environment As a Ramp Agent at blithequark, you can expect to work a variety of shifts, including early morning, afternoon, and overnight shifts, with schedules based on operational needs. You will typically work between 20 and 40 hours per week, depending on your seniority. Our airport environment is fast-paced and dynamic, with a focus on safety, efficiency, and customer satisfaction. You will be required to work in a variety of weather conditions, including heat, rain, and snow, and to wear required company-approved Personal Protective Equipment (PPE) to ensure your safety and the safety of others. Compensation and Benefits At blithequark, we offer a competitive salary and benefits package to our employees, including: A starting pay rate of $21.85 per hour, with regular pay increases through 10.5 years. A comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, and life insurance. A 401(k) plan with generous company contributions up to 9%. Paid time off, including a minimum of 2 weeks per year, 10 paid holidays, and paid personal time. Domestic and international space-available flight privileges for employees and eligible family members. Career development programs to help you achieve your long-term career goals. Access to over 500 discounts, specialty savings, and voluntary benefits through our employee perks program. What You Need to Succeed To be successful as a Ramp Agent at blithequark, you will need to possess the following minimum qualifications: A high school diploma, GED, or high school equivalency. Be at least 18 years of age and have authorization to work in the United States. A valid driver's license. Proficiency in English. Ability to pass a physical ability test (PAT) and wear required company-approved PPE. Ability to hold airport-specific requirements, such as a SIDA Badge and Customs Seal. In addition to these minimum qualifications, we are looking for individuals who are passionate about customer service, safety, and teamwork, and who are committed to living our values every day, in everything they do. What Will Give You a Competitive Edge While there are no preferred qualifications for this role, we are looking for individuals who are motivated, flexible, and able to work well in a fast-paced and dynamic environment. If you have previous experience in customer service, aviation, or a related field, you may have a competitive edge in the hiring process. Career Growth and Development Opportunities At blithequark, we are committed to helping our employees achieve their long-term career goals. We offer a range of career development programs, including training and development opportunities, mentorship, and career advancement opportunities. As a Ramp Agent, you will have the opportunity to develop your skills and knowledge in a variety of areas, including customer service, safety, and operations, and to advance your career within our company. Work Environment and Company Culture At blithequark, we are proud of our company culture, which is built on a foundation of care, integrity, resilience, servant leadership, and teamwork. We are committed to providing a safe, inclusive, and supportive work environment, where all employees feel valued, respected, and empowered to contribute their best. We offer a range of programs and initiatives to support our employees' physical, emotional, social, and financial well-being, including holistic wellbeing programs, employee assistance programs, and recognition rewards and awards. Conclusion If you are a motivated and customer-focused individual looking to launch or advance your career in a dynamic and fast-paced environment, we invite you to apply for the Airport Customer Service Representative and Ramp Agent role at blithequark. With our competitive salary and benefits package, career development opportunities, and commitment to safety, customer satisfaction, and teamwork, we offer a unique and rewarding work environment that is unparalleled in the industry. Apply today to join our team and start your journey to a successful and fulfilling career at blithequark! Apply for this job