**Experienced Airport Customer Service Agent – SBA – Amazon Store at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join blithequark as an Experienced Airport Customer Service Agent – SBA – Amazon Store. As a key member of our team, you will play a vital role in ensuring the smooth and efficient handling of customer baggage, resolving issues, and providing top-notch service to our valued passengers. **About blithequark** At blithequark, we are committed to revolutionizing the way we travel and connect with others. As a leading innovator in the travel industry, we strive to provide exceptional experiences that exceed our customers' expectations. Our team is dedicated to fostering a culture of inclusivity, respect, and continuous learning, where every individual feels valued and empowered to grow. **Job Summary** As an Experienced Airport Customer Service Agent – SBA – Amazon Store, you will be responsible for providing exceptional customer service to our passengers, handling baggage, and resolving issues in a professional and efficient manner. You will work closely with our team to ensure seamless operations and provide a positive experience for our customers. **Responsibilities** * Assist passengers with their baggage pick-up, ensuring timely and efficient handling of their luggage. * Resolve issues related to delayed, lost, or damaged items, providing empathetic and effective solutions to our customers. * Utilize computer software to track and catalog luggage, maintaining accurate records and ensuring compliance with blithequark's policies and procedures. * Handle customer interactions with class, providing exceptional service and resolving issues in a professional and courteous manner. * Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position. * Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. **Basic Qualifications** * Must be a local (in-state) resident. * High School diploma or GED. * Valid In-State Driver's License. * Ability to pass a pre-employment drug screen. * Ability to pass up to a 10-year background check. * Must be at least 18 years of age. * Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. * Must complete ramp and SIDA training to obtain airport authority identification security. * Must be able to carry heavy items up and down jetway stairs. * Must be able to be alert to moving vehicles or aircraft and use radio equipment. **Preferred Qualifications** * Previous experience in customer service or a related field. * Knowledge of airport operations and procedures. * Ability to work in a fast-paced environment with multiple priorities. * Strong communication and problem-solving skills. * Ability to work effectively in a team environment. **Skills and Competencies** * Excellent customer service skills, with the ability to handle difficult situations with empathy and professionalism. * Strong communication and problem-solving skills, with the ability to work effectively in a team environment. * Ability to work in a fast-paced environment with multiple priorities, maintaining a high level of productivity and accuracy. * Strong attention to detail, with the ability to maintain accurate records and ensure compliance with blithequark's policies and procedures. * Ability to lift/carry/push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our employees. As an Experienced Airport Customer Service Agent – SBA – Amazon Store, you will have access to: * Ongoing training and development opportunities to enhance your skills and knowledge. * Opportunities for career advancement and professional growth within the company. * A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching. * A dynamic and supportive work environment, with a focus on teamwork and collaboration. **Work Environment and Company Culture** As an Experienced Airport Customer Service Agent – SBA – Amazon Store, you will work in a fast-paced and dynamic environment, with a focus on providing exceptional customer service. You will be part of a team that is dedicated to delivering exceptional experiences and exceeding customer expectations. Our company culture is built on values of inclusivity, respect, and continuous learning, where every individual feels valued and empowered to grow. **Compensation, Perks, and Benefits** * Competitive hourly rate of $18.00 per hour. * Comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) matching. * Opportunities for career advancement and professional growth within the company. * A dynamic and supportive work environment, with a focus on teamwork and collaboration. **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for the Experienced Airport Customer Service Agent – SBA – Amazon Store position at blithequark. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply for this job