Experienced Administrative Assistant for Enhanced Customer Engagement and Operational Efficiency

Remote Full-time
Welcome to blithequark At blithequark, we are dedicated to fostering a culture of excellence, innovation, and customer satisfaction. As a leader in our industry, we recognize the importance of having a skilled and dedicated team to drive our success. We are now seeking an experienced Administrative Assistant to join our dynamic team, focusing on customer engagement and operational efficiency. This role offers a unique opportunity to work closely with our Audit Managers, ensuring seamless communication, and contributing to the overall growth and development of our organization. Job Overview The Administrative Assistant will play a vital role in supporting our Audit Managers with various tasks and projects, while also coordinating office operations to ensure efficient use of resources. The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to establish and maintain strong relationships with internal stakeholders and external partners. If you are a highly organized and motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Key Responsibilities Assist Audit Managers with tasks and projects as delegated, ensuring timely completion and high-quality results. Communicate daily via telephone and email to fill information requests of the Audit Managers, providing prompt and accurate responses to their queries. Coordinate office operations to ensure efficient use of space, equipment, and personnel, promoting a productive and safe working environment. Maintain liaison and coordination between services and technical support in Olympia, fostering collaborative relationships and resolving issues promptly. Establish, maintain, and serve as contact for office accounts, lease, and equipment maintenance, ensuring compliance with budget and policy guidelines. Maintain office supplies and equipment in compliance with budget and policy guidelines, minimizing waste and optimizing resource utilization. Manage an inventory of team-level equipment in accordance with Office policies and team-level procedures, ensuring accurate tracking and maintenance. Review and monitor team-level budgets, providing financial insights and recommendations to optimize resource allocation. Purchase card custodian, maintain and reconcile purchase card activity log and credit card statement, ensuring transparency and accountability in financial transactions. Review, reconcile, and act as the custodian for team recognition items, promoting a culture of appreciation and recognition within the team. Requirements and Qualifications To be successful in this role, you will need to possess the following essential qualifications: Interpret and apply administrative policies, developing, implementing, and documenting procedures to ensure compliance with policies. Coordinate personnel administration including recruitment, new hire orientation, and payroll, ensuring a smooth onboarding process for new employees. Ensure adequate supplies and equipment are in compliance with budget and policy guidelines, minimizing waste and optimizing resource utilization. Serve as a liaison between Audit Managers and other staff, facilitating effective communication and collaboration. Preferred qualifications include: Previous experience in an administrative role, preferably in a customer-facing environment. Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders and external partners. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Skills and Competencies To excel in this role, you will need to possess the following skills and competencies: Communication skills : Excellent written and verbal communication skills, with the ability to communicate effectively with internal stakeholders and external partners. Organizational skills : Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Problem-solving skills : Ability to analyze problems and develop effective solutions, with a focus on continuous improvement and process optimization. Collaboration skills : Ability to work collaboratively with internal stakeholders and external partners, fostering a culture of teamwork and mutual respect. Career Growth and Development At blithequark, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including: 80+ hours of training each biennium, focusing on topics such as leadership development, communication skills, and technical skills. Educational and professional certification reimbursements, supporting your ongoing education and career advancement. Opportunities for career advancement, with a focus on promoting from within and developing our internal talent. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and inclusive work environment. We are committed to: Diversity, equity, and inclusion : We believe in fostering a culture of diversity, equity, and inclusion, where all employees feel valued and respected. Respect in the workplace : We are committed to maintaining a workplace that is free from harassment and discrimination, where all employees feel safe and supported. Teamwork and collaboration : We believe in the power of teamwork and collaboration, fostering a culture of mutual respect and open communication. Compensation and Benefits We offer a competitive compensation package, including: Full benefits package, including medical, dental, and vision coverage. Paid vacation, sick leave, and holidays, ensuring a healthy work-life balance. Opportunities for career advancement and professional growth, with a focus on developing our internal talent. Conclusion If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As an Administrative Assistant at blithequark, you will play a vital role in supporting our Audit Managers and contributing to the overall growth and development of our organization. With our commitment to diversity, equity, and inclusion, and our focus on employee growth and development, we believe that blithequark is the ideal place to build a rewarding and challenging career. Apply now to join our dynamic team and take the first step towards an exciting and fulfilling career with blithequark. Apply for this job
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