**Experienced 2nd Shift Customer Service Representative – 100% Remote Opportunity with blithequark**
Are you a self-motivated, resourceful, and goal-oriented individual with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy helping others find solutions? If so, we invite you to join blithequark, a leading company with over 50 years of experience in the industry, as a 2nd Shift Customer Service Representative. **About blithequark** blithequark is a dynamic and innovative company that has been recognized as one of the Top 100 Companies for Remote Jobs by Flex Jobs. With a strong commitment to promoting from within and creating a positive impact for our team members and customers, we offer a unique opportunity for career growth and development. Our team members are our greatest asset, and we strive to provide a supportive and inclusive culture that fosters collaboration, creativity, and innovation. **Why Join blithequark?** At blithequark, we believe that our team members are the key to our success. That's why we offer a comprehensive benefits package, including: * 14 days of paid training to ensure you have the skills and knowledge you need to excel in your role * All equipment provided, so you can focus on delivering exceptional customer experiences * A family-oriented team that values work-life balance and supports your personal and professional growth * Paid time off (PTO) and a range of health and wellness benefits, including medical, vision, and dental insurance * A company matching 401(k) plan to help you save for your future * Employee assistance program and short- and long-term disability insurance * Life insurance options to provide peace of mind for you and your loved ones * Competitive starting pay of $13.50 - $14.50 (bilingual) per hour **Job Summary** As a 2nd Shift Customer Service Representative at blithequark, you will be responsible for providing exceptional customer experiences through inbound and outbound calls. You will work in a fast-paced environment, using your problem-solving skills and creativity to resolve customer issues and find solutions. If you are a self-motivated, resourceful, and goal-oriented individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. **Responsibilities** * Provide exceptional customer experiences through inbound and outbound calls * Use problem-solving skills and creativity to resolve customer issues and find solutions * Work in a fast-paced environment, handling multiple calls and tasks simultaneously * Collaborate with colleagues to achieve team goals and objectives * Participate in ongoing training and development to improve skills and knowledge * Meet or exceed performance metrics and targets **Requirements** * Computer skills in a Windows-based environment * Ability to type at a minimum 25-30 words per minute * Demonstrated integrity, honesty, and a strong work ethic * Punctual, with great attendance * Ability to multi-task while maintaining efficiency and composure * Must be able to pass a post-offer/pre-employment background check * Bilingual is a plus! **Work from Home Requirements** * High-speed broadband internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download (Satellite Internet is NOT supported) * WIFI connections ONLY * Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, Texas, Pennsylvania, (Arizona- Bilinguals only) **Training Hours** * Monday-Friday, 8am-4:30pm CT **Shift Availability Needed** * Saturday or Sunday required for this position * Hours of availability needed between 1pm-11pm CT **How to Apply** If you are a motivated, resourceful, and goal-oriented individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at blithequark. Apply Now! Apply for this job