Director Technology Program and Project Management - Cyber Security Programs

As the Director of Technology, Project & Program Management you will be responsible for leading the planning, resource allocation, budgeting (in partnership with the Finance team), and end-to-end delivery tracking of strategic initiatives. This role ensures consistent communication with stakeholders throughout the project lifecycle and drives successful execution across global programs. You will provide thought leadership and vision to guide global business and IT process owners toward continuous improvement, establishing governance and best practices in program and project management. Your expertise in project and program management will be critical in managing and transforming infrastructure projects to include Enterprise, Cloud, and Cybersecurity, ensuring alignment with organizational priorities and risk mitigation strategies. In this role you will report to the VP, Technology Project and Program Management and work a hybrid schedule (2 days in office, 3 days remote) from one of our local offices. Responsibilities: Strategic Leadership and Engagement Create and deliver compelling presentations for WK executives, other senior leaders, and customers. Enables adoption of AI within programs and projects with GIS. Manage the development, maintenance, and monitoring of Key Performance Indicators (KPIs). Work with IT executives to develop annual PMO plans with corresponding resources, costs, and tactical plans to increase the program's success. Collaborates with other IT teams and facilitate the definition of metric and needed reporting for portfolio of programs in scope Ensure security is top of mind for all program initiations, and that we always balance customer experience and WK Security risk and posture Strategic Program Management Lead the group of GIS Project Managers to work on different aspects of GIS projects and monitor progress and adjust as needed. Accountable for managing and coordinating the information security projects. Accountable for the successful delivery of the GIS programs and execution of aspects of project life cycle. Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts. Contribute to enhance the application-based security while working with different applications and business owners. Collaborates with other IT Functions to leverage capabilities as well as to provide with reports and information. Resource Management Work with functional leaders ensure resource availability and allocation to required projects to reach objectives and help the functional leaders in managing resources in an effective and efficient manner. Assist in the development of business cases while working with the associated leaders. Manage ClickTime data tracking and developing meaningful actionable reports, as needed. Demand and Intake Ensure PMO Demand and Intake has GIS representation. Leverage best practices, lessons learned and emerging trends to develop actionable roadmaps that will allow the GIS to implement program/project capability improvements in accordance with desired outcomes. Training and Coaching Ensure all programs use best practices in change management to ensure both the success of programs as well as increase the experience quality of the programs in scope. Lead CoE for PMs with focus on adoption of best practices and AI tool implementation. Ensure programs Provide end user training as needed. Additional knowledge and skills: Familiarity with lean and agile development processes. Strategic visionary - able to connect the dots within a global shared services context in moving from “forward thinking” to “seeing around the corner.” Executive level written and oral communication skills with a demonstrated ability to communicate and influence. Communicate complex problems to other people in a simple way that they will understand and work together to alleviate the general IT risk affected by the PMO program portfolios. Ability to work collaboratively and effectively with and manage relationships with all levels of employees and leaders throughout the Company. Demonstrated ability to get positive results through influence, persuasion, leadership, presentations, training, and group facilitation skills. Ability to balance organizational short-term and long-term objectives. Maintain continuous improvement mindset to improve PMO strategy while taking feedback from customers/leaders. Proactively seek opportunities to provide additional PMO value to its internal customers. Qualifications: Education: Bachelor's Degree in Computer Science, Information Technology, or related field. Masters degree preferred. Experience: Prior experience in managing PMOs and PM CoEs. 10 years-of demonstrated progressive experience in IT Program Management and/or change and transformation management. 3+ years' experience with transformation of Enterprise. Infrastructure, Cloud Infrastructure and Security Infrastructure 3+ years’ experience with shared services model, vendor and/or managed services. Entrepreneurial mindset and proactive way to managing work. Able to deliver with limited oversight and take accountability of actions. Preferred Experience: Project Management Professional (PMP), SAFe, and Lean Six Sigma certification preferred. Proven ability to solve problems creatively. Strong familiarity with project management software tools, methodologies, and best practices Experience seeing projects through the full life cycle. Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $181,900.00 - $325,050.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. 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