**Director - Customer Analytics & Economics: Shaping the Future of Travel through Data-Driven Insights at blithequark**

Are you a visionary leader with a passion for harnessing the power of data to drive business outcomes? Do you have a knack for developing and implementing strategic solutions that transform the travel industry? If so, we invite you to join blithequark as a Director - Customer Analytics & Economics, where you will have the opportunity to shape the future of travel and make a lasting impact on the global travel technology platform. **About blithequark** blithequark is a pioneering company that powers travel for everyone, everywhere through its global platform. With a core belief that travel is a force for good, the company helps people experience the world in new ways and build lasting connections. blithequark's family of brands includes a range of industry-leading technology solutions that fuel partner growth and success. As a Director - Customer Analytics & Economics, you will be part of a dynamic team that is dedicated to driving business outcomes and making a significant impact on the travel industry. **Key Responsibilities** As a Director - Customer Analytics & Economics at blithequark, you will have a range of key responsibilities that will challenge and reward you. These include: * Leading a team of approximately 8 analysts to deliver against a broad range of projects, applying advanced analytical and modeling techniques to understand customer lifetime value. * Defining the customer analytics roadmap and working closely with business stakeholders and other analytics teams to develop and implement solutions to optimize investments and improve profitability. * Providing powerful insights that shape the understanding of customers, their economics, and how to make investments to improve customer lifetime value. * Measuring and providing insights and solutions into how to maximize customer life-time value, and creating a customer performance forum to readout on customer KPIs. * Supporting business teams in evaluating where to make investments to optimize customer returns. * Leading and coaching a diverse team of advanced analysts, analytics managers, and business analysts to deliver insights and decisions that benefit the organization. **Essential Qualifications** To succeed in this role, you will need to possess a range of essential qualifications, including: * 10+ years of experience in a similar analytical role, preferably in the tech or travel industry. * Experience directly managing a team or demonstrated leadership skills in a senior-level role. * Excellent analytical problem-solving skills and strong commercial acumen. * Innovative and strategic thinker with demonstrated ability to work through ambiguity to solutions. * Skilled in engaging with stakeholders across all levels, including VPs/SVPs, and communicating complex concepts concisely and clearly. **Preferred Qualifications** While not essential, we are looking for candidates with the following preferred qualifications: * Experience in the travel industry, with a deep understanding of customer behavior and economics. * Advanced analytical and modeling skills, with the ability to apply these skills to drive business outcomes. * Demonstrated project and partner management skills, working with multiple teams across several countries. * Curiosity and a willingness to learn, with a keen desire to make a difference in everything you do. * Entrepreneurial spirit, with the ability to see opportunities and take initiative to advance capabilities with little guidance or request to do so. **Skills and Competencies** To succeed in this role, you will need to possess a range of skills and competencies, including: * Advanced analytical and modeling skills. * Strong commercial acumen and business understanding. * Excellent communication and stakeholder management skills. * Leadership and team management skills. * Strategic thinking and problem-solving skills. * Curiosity and a willingness to learn. * Entrepreneurial spirit and initiative. **Career Growth Opportunities and Learning Benefits** As a Director - Customer Analytics & Economics at blithequark, you will have the opportunity to drive business outcomes, lead a high-performing team, and make a significant impact on the travel industry. You will also have access to a range of career growth opportunities and learning benefits, including: * Professional development opportunities, including training and mentorship programs. * Opportunities to work on complex and impactful projects. * Collaboration with cross-functional teams and stakeholders. * Access to industry-leading technology and tools. **Work Environment and Company Culture** blithequark is committed to creating an inclusive work environment with a diverse workforce. The company values diversity, equity, and inclusion, and is proud to offer a wide range of benefits to support employees and their families. As a remote worker, you will have the flexibility to work from anywhere, while still being connected to a global team and community. **Compensation and Benefits** The total cash range for this position is competitive, with a range of $221,000 to $309,500, depending on location. Employees in this role have the potential to increase their pay up to $353,500, based on ongoing, demonstrated, and sustained performance. blithequark also offers a wide range of benefits, including: * Medical, dental, and vision insurance. * Paid time off and holidays. * Employee Assistance Program. * Wellness and travel reimbursement. * Travel discounts and International Airlines Travel Agent (IATAN) membership. **Conclusion** If you are a dynamic and motivated leader with a passion for data-driven insights, we encourage you to apply for this exciting opportunity to join blithequark as a Director - Customer Analytics & Economics. With a range of career growth opportunities, learning benefits, and a flexible work environment, this role has the potential to be a rewarding and challenging experience. Apply now and take the first step towards shaping the future of travel. Apply for this job Apply for this job