Director Assistant – Production Management & Engineering: Remote Opportunity with American Express

Join the Team Amex: A Global Community of Colleagues Committed to Excellence American Express is a renowned global services company that provides a wide range of financial and travel-related services. With a rich history spanning over a century, the company has established itself as a leader in the industry, known for its exceptional customer experience and commitment to innovation. At American Express, you will be part of a diverse and talented team of professionals who share a common goal of delivering outstanding results and making a positive impact. About the Role: Director Assistant - Production Management & Engineering We are seeking an exceptional Director Assistant to support our Senior Vice President of Production Management & Engineering (PM&E). As a key member of our team, you will play a critical role in ensuring the success of our portfolio by providing strategic, analytic, and communications support. This is a unique opportunity to work closely with senior leadership and collaborate with cross-functional teams to drive business outcomes. Key Responsibilities: • Serve as the central point of contact for urgent business issues, initiatives, and informational requests for the Senior Vice President of PM&E. • Develop comprehensive communications and presentations for key business reviews with senior management. • Provide strategic support on complex issues and projects, and drive forward distinct elements of key projects on behalf of the SVP. • Lead goal setting and measurement processes for the team, and manage business planning and operational processes driven through the SVP's office. • Support ad-hoc special projects, and coordinate office administration to ensure seamless delivery of Technology and American Express's informational requests. • Lead employee HR processes, including employee engagement, talent assessments, and the PMP process, and liaise with HR partners. • Coordinate and facilitate leadership meetings, and seek out and implement best practices and industry trends to increase organizational efficiency and quality. • Actively seek formal and informal feedback from employees to ensure maximum employee engagement and improvement towards leadership effectiveness. • Maintain awareness of the overall departmental budgeting and forecasting process, and create strong working relationships across the group and business partner groups. Essential Qualifications: To succeed in this role, you will need to possess a unique blend of analytical, strategic, and consultative skills. The ideal candidate will have: • Extensive experience in project management and change management, with the ability to multi-task and handle shifting priorities with time-sensitive deadlines in a complex, fast-paced environment. • Exceptional qualitative and quantitative problem-solving skills, with a proven track record of identifying issues, structuring problems, and developing recommendations. • Exemplary interpersonal skills, with a consistent record of building, maintaining, and leveraging relationships with senior management at all levels within the organization. • A highly motivated and self-directed work style, with excellent organizational skills and careful attention to detail. • Exemplary written and verbal communication skills, including strong Microsoft Office skills, particularly in PowerPoint and Excel. • A strong executive presence, with the ability to exercise utmost discretion when handling confidential matters. Preferred Qualifications: While not essential, the following qualifications would be highly desirable: • Experience working in a technology or engineering organization, with a strong understanding of technical concepts and trends. • Familiarity with agile methodologies and DevOps practices. • Experience with data analysis and visualization tools, such as Tableau or Power BI. • Knowledge of industry trends and best practices in production management and engineering. Career Growth Opportunities and Learning Benefits At American Express, we are committed to the growth and development of our colleagues. As a Director Assistant, you will have access to a range of learning and development opportunities, including: • Dedicated time to invest in your professional development, with a focus on technical skills, leadership development, and industry knowledge. • Opportunities to work with senior leaders and collaborate with cross-functional teams to drive business outcomes. • Access to industry-leading training programs and mentorship opportunities. • A comprehensive benefits package, including competitive salaries, bonus incentives, and equity (if applicable). Work Environment and Company Culture At American Express, we pride ourselves on a culture of inclusivity, diversity, and respect. Our work environment is designed to foster collaboration, creativity, and innovation, with a focus on employee well-being and engagement. As a remote worker, you will have the flexibility to work from anywhere, with access to virtual tools and resources to support your success. What We Offer: • Competitive salary range: $130,000 to $205,000 annually, plus bonus and equity (if applicable). • Comprehensive benefits package, including medical, dental, vision, life insurance, and disability benefits. • Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need. • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy. • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location). • Free and confidential counseling support through our Healthy Minds program. • Career development and training opportunities, with a focus on technical skills, leadership development, and industry knowledge. Why Join Team Amex? At American Express, we are committed to creating a workplace where everyone can thrive. As a Director Assistant, you will have the opportunity to: • Work with a talented team of professionals who share a passion for innovation and customer experience. • Contribute to the success of our organization, with a focus on driving business outcomes and making a positive impact. • Develop your skills and expertise, with access to industry-leading training programs and mentorship opportunities. • Enjoy a comprehensive benefits package, with a focus on employee well-being and engagement. How to Apply If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, and we will be in touch to discuss your application. We look forward to hearing from you! Apply This Job Apply tot his job