Dental Insurance Representative (Remote) Job at Teleperformance USA in Huntsville
Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. 100% remote work with equipment provided (requirements below) We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. As a Healthcare Licensed Insurance Representative, you will support individuals enrolling in Medicare and ACA-compliant health plans during the Annual Enrollment Period (AEP). Your role is to guide, advise, and enroll customers with care and compliance. Handle inbound calls from customers seeking help with Medicare or ACA health plan options Enroll customers into suitable health insurance plans using company tools and scripts Process requests, verify information, and document all interactions Ensure compliance with CMS, HIPAA, and internal policies Active Resident Life & Health Insurance License High School Diploma or GED required Previous experience in health insurance sales, customer service, or call center preferred Ability to type 25+ WPM and navigate Windows OS Comfortable working independently in a remote, virtual team Work from Home Requirements: Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets Apply tot his job