**Customer Support Specialist - Remote Opportunity at blithequark**

Are you a customer-centric professional with a passion for delivering exceptional support experiences? Do you thrive in a dynamic environment where no two days are the same? Look no further than blithequark, a leading organization in the industry, where we're seeking a highly skilled Customer Support Specialist to join our remote team. As a Customer Support Specialist at blithequark, you'll play a critical role in ensuring the highest level of customer satisfaction by providing timely, accurate, and courteous support to our valued clients. If you're a problem-solver with excellent communication skills, a strong work ethic, and a passion for delivering results, we want to hear from you. **About blithequark** blithequark is a forward-thinking organization that's revolutionizing the way we approach customer support. Our team is dedicated to providing exceptional experiences that exceed our customers' expectations. We're committed to fostering a culture of innovation, collaboration, and continuous learning, where our employees can grow and thrive. As a remote team member, you'll enjoy the flexibility to work from anywhere, while still being part of a dynamic and supportive community. **Responsibilities** As a Customer Support Specialist at blithequark, your primary responsibilities will include: * Reviewing data for integrity and accuracy, prior to hand-off for any system inputs, to ensure seamless operations and minimize errors. * Serving as the primary audit point for Planned Demand quantities, allocations, and special event data, to ensure accuracy and compliance. * Providing courteous and prompt support to customers, resolving their questions and problems, or referring them to the appropriate personnel when necessary. * Executing the administration of customer-required systems, including pricing, promotions, and general item maintenance, to ensure a seamless customer experience. * Maintaining customer-specific national and regional custom discount files within blithequark and customer-based systems, to ensure accurate and up-to-date information. * Coordinating with internal departments on promotion and new item processes for assigned accounts, to ensure timely and accurate execution. * Reviewing and coordinating with Account Managers on new store opening accounts within blithequark business systems, to ensure proper attributes and price structure are activated on each account. **Requirements** To be successful in this role, you'll need: * An Associate degree in Business Management or a related field, or equivalent experience. * 3-5 years of customer-related experience and account management experience, with a proven track record of delivering exceptional support experiences. * Proficiency in Microsoft Office Suite, with a strong understanding of its applications and features. * SharePoint and ASAP skills are preferred, but not required. * Excellent judgment and problem-solving skills, with the ability to work independently and make decisions in a fast-paced environment. **Benefits** As a valued member of the blithequark team, you'll enjoy a comprehensive benefits package, including: * Medical, dental, and vision insurance to ensure your health and well-being. * A competitive 401(k) plan to help you save for your future. * Flexible PTO or a competitive PTO plan, so you can take time off when you need it. * A mentorship program and developmental opportunities, to help you grow and advance in your career. * Other benefits applicable to specific roles, including opportunities for professional development and growth. **Skills and Competencies** To succeed in this role, you'll need to possess: * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. * Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues. * Proficiency in Microsoft Office Suite, with a strong understanding of its applications and features. * SharePoint and ASAP skills are preferred, but not required. * Excellent judgment and decision-making skills, with the ability to work independently and make decisions in a fast-paced environment. * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. **Career Growth Opportunities** At blithequark, we're committed to helping our employees grow and advance in their careers. As a Customer Support Specialist, you'll have opportunities to: * Develop your skills and expertise through ongoing training and development programs. * Take on new challenges and responsibilities, with the potential to move into leadership roles. * Collaborate with cross-functional teams to drive business results and improve customer experiences. * Participate in mentorship programs and developmental opportunities, to help you grow and advance in your career. **Work Environment and Company Culture** As a remote team member, you'll enjoy the flexibility to work from anywhere, while still being part of a dynamic and supportive community. Our company culture is built on the principles of innovation, collaboration, and continuous learning, where our employees can grow and thrive. We're committed to fostering a culture of inclusivity, diversity, and respect, where everyone feels valued and supported. **How to Apply** If you're a motivated and customer-centric professional with a passion for delivering exceptional support experiences, we want to hear from you. To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! [Apply Now]( Apply for this job