Customer Support Specialist
Catch Vibe Voice is a growing communications-focused company dedicated to delivering clear, impactful, and strategic messaging across professional environments. They are seeking a dedicated Customer Support Specialist to serve as a key point of contact between the company and its clients, ensuring customer satisfaction while supporting internal processes. Responsibilities Respond to customer inquiries in a timely, professional, and accurate manner Provide clear information and resolve issues efficiently Document interactions and maintain accurate records Collaborate with internal teams to ensure smooth communication and resolution Follow established procedures while maintaining flexibility to address customer needs Contribute to continuous improvement of customer service processes Skills Strong verbal and written communication skills Professional demeanor and customer-focused mindset Ability to multitask and prioritize in a fast-paced environment Attention to detail and problem-solving skills Comfortable working independently and as part of a team Willingness to learn and adapt to company systems and processes Benefits Growth opportunities within the company Skill development and on-the-job training Supportive and professional work environment Stable, full-time position Company Overview t Catch Vibe Voice, we’re not your typical call center. It was founded in undefined, and is headquartered in Dayton, Ohio, US, with a workforce of 11-50 employees. Its website is