Community Manager, Digital Content Creator
Job Description: • Own daily community management across all channels: responding to comments, managing DMs, engaging with creators/customers, and keeping brand voice consistent. • Monitor and engage with comments on organic posts and paid ads to support performance and strengthen community trust. • Identify trending audio, viral formats, niche moments, and cultural trends with potential for Jiffy content opportunities. • Create digital assets for social-IG stories, graphics, promotional visuals, simple edits, memes, and story-style content that aligns with our brand aesthetic. • Assist with light posting duties and support the social calendar with content ideas, drafts, and asset development. • Write short-form copy for captions, social content, and assist with light blog writing or blog updates when needed. • Track and escalate community insights, FAQs, sentiment shifts, and opportunities for future content. • Maintain an organized workflow inside Figma, with assets built and delivered cleanly for cross-team use. • Collaborate closely with the Social Media Manager to ensure all engagement, copy, and visuals support overarching brand goals. Requirements: • 2–3 years of experience in social media, community management, copywriting, or digital content creation. • Proficiency in Figma (primary workspace) and Canva for fast-turn social assets. • Strong copywriting skills-caption writing, short-form blog contributions, and crafting engaging hooks. • Strong understanding of TikTok + Instagram trends, engagement strategies, and best practices. • Excellent written communication skills with an eye for tone, humor, and brand voice. • Experience creating social-first graphics, simple editing, or repurposing content for multiple platforms. • Highly organized, responsive, and comfortable working in a fast-paced digital environment. • No degree required; professional experience and portfolio of work matter more. Benefits: • Compensation & Growth: Competitive salary, equity opportunities, and performance-based bonuses. • Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy. • Retirement Planning: 401(k) • Wellness Support: Annual wellness benefits to help you stay healthy and balanced. • Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup. • Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with! • Professional Development: Annual stipend to support your learning and career growth. Apply tot his job