Cloud Engineer
RapDev specializes in modern ITOM & DevOps ServiceNow delivery, and implementations & integrations for Datadog. This role involves developing configurations and monitoring solutions across various client environments while driving best practices in the observability/SRE space. Responsibilities Develop quality configurations in YAML and JSON Work closely with clients and team members from diverse backgrounds to deliver projects Build cloud and on-prem monitoring solutions for Infrastructure, APM, and Logs Build grok patterns for custom logs Modify code to send traces and subtraces to Datadog Analyze and maintain existing software applications Write custom scripts in shell, Python, PowerShell Design highly scalable, testable configuration tools Skills Bachelor's degree or equivalent experience in Computer Science or related field Experience with systems administration Linux/Unix experience with on-prem or cloud systems Experience working on multiple projects simultaneously Self-learner and eager to understand new technologies Willingness to work from our Boston office three days a week (Tuesday, Wednesday & Thursday) Experience in a modern monitoring platform is a plus Scripting/programming experience in shell, Python, Go, or PowerShell is a plus Benefits 100% Employee Healthcare Coverage (Medical, Dental & Vision) Retirement Plan (5% 401k Match, IRA) Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Equity Hybrid Work Opportunities Fitness & Commuter Subsidies available SL & LT Disability Company Overview RapDev is the go-to partner for Fortune 1000 teams, engineering the most progressive ServiceNow and Datadog environments. It was founded in 2019, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is Company H1B Sponsorship RapDev has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.