Chief Operation Officer, Remote Job

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win. We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead. We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world. Our ambition drives us, our people make it real. Join us and be part of building champion-level success! What You’ll Be Driving: • Developing and implementing business operations strategies aligned with company goals; • Translating the CEO’s and the board vision into executable plans; • Driving operational excellence culturally and technologically; • Overseeing global reliability and incident response process; • Designing and managing company-wide releases (ensuring quality, transparency, and communication); • Designing and improving internal corporate processes, systems, SDLC, and workflows; • Eliminating inefficiencies and ensuring productivity across departments; • Ensuring coordination between departments for smooth operations; • Improving cross-department communication through various events; • Managing indirectly and building rapport with other departments; • Implementing metrics framework; • Tracking and analyzing KPIs, budgets, and operational metrics; • Identifying areas for improvement and resolving operational bottlenecks quickly; • Ensuring operational compliance with laws, regulations, and internal policies; • Managing operational risks and implementing safeguards; • Collaborating with the CFO on budgeting, cost control, and financial planning from an operational perspective. What Makes You a GR8 Fit: • 10+ years experience in managing and directing a team required; • 7+ years of senior-level operational leadership experience, preferably as COO or equivalent; • 2+ years in managing software development teams; • Proven experience in optimizing internal processes and implementing operational best practices; • Demonstrated success in scaling operations, optimizing departmental structures, and implementing accountability systems across teams; • Excellent organizational and prioritization skills, with the capability to manage multiple high-priority initiatives simultaneously; • Strong emotional intelligence, capable of building trust, credibility, and positive working relationships across all levels of the organization; • A passion for continuous improvement, accountability, data-driven decision-making, and operational excellence. Desirable Skills and Personal Features: • Prior experience in the iGaming industry is a plus; • Prior experience in high-risk sectors is a plus. Why You’ll Love Working Here: Benefits Cafeteria An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it: • Sports – gym, yoga, or any activity to keep you active; • Medical – insurance and wellness services; • Mental health– therapy or coaching support; • Home office – ergonomic furniture, gadgets, and tools; • Languages – courses to improve or learn new skills. Work-life • Parental support with paid maternity/paternity leave and monthly childcare allowance; • 20+ vacation days, unlimited sick leave, and emergency time off; • Remote-first setup with full tech support and coworking compensation; • Regular team events – online, offline, and offsite; • Learning culture with internal courses, career development programs, and real growth opportunities. Our Culture & Core Values GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back. • FUELLED BY TRUST: we’re open, honest, and have each other’s backs; • OWN YOUR GAME: we take initiative and own what we do; • ACCELER8: we move fast, focus smart, and keep it simple; • CHALLENGE ACCEPTED: we grow through challenges and stay curious; • BULLETPROOF: we’re resilient, ready, and always have a plan. To keep things efficient, please apply only for roles that closely match your experience. Apply tot his job