Care Coordinator - Social Work - Patient Advocacy and Support in a Specialized Children's Hospital Setting

Join the La Rabida Children's Hospital Team as a Care Coordinator - Social Work La Rabida Children's Hospital, a leading acute care specialty hospital in Chicago, IL, is seeking a highly skilled and compassionate Care Coordinator - Social Work to join our Outpatient Clinic team. As a Care Coordinator, you will play a vital role in providing comprehensive care coordination and social work services to patients and families with complex medical conditions, chronic illnesses, developmental disabilities, and trauma. If you're a motivated and empathetic professional looking to make a meaningful difference in the lives of children and families, we encourage you to apply for this rewarding opportunity. About La Rabida Children's Hospital La Rabida Children's Hospital is a unique and special place, dedicated to providing continuous, comprehensive care, education, and support to families facing extraordinary challenges. Our hospital is the only one of its kind in Chicago, focusing on treating children with complex medical conditions, chronic illnesses, developmental disabilities, abuse, and trauma. Our teams of highly skilled healthcare providers work together to address the unique needs of each family, providing a supportive and nurturing environment that fosters healing, growth, and hope. Job Summary The Care Coordinator - Social Work performs various direct and indirect patient care activities, working closely with patients and families who are members of the La Rabida Medical Home Program. This role involves providing support for integrated care teams, maintaining external relationships with referring organizations, payers, vendors, and regulatory entities, and coordinating day-to-day care coordination and social work activities. The ideal candidate will possess excellent communication and interpersonal skills, demonstrated knowledge of service delivery systems and resources for children and families, and the ability to develop and implement plans of care. Key Responsibilities Perform various delegated direct and indirect patient care activities, including working directly with patients and families who are members of the La Rabida Medical Home Program. Assess psychosocial needs and utilize interventions to enhance patient and family functioning and emotional well-being. Provide telephonic or in-person/in-clinic crisis management as needed. Coordinate and perform day-to-day care coordination activities, including providing patients with information, referrals, and assistance accessing community resources to address social determinants of health and other psychosocial/educational needs. Collaborate with various providers and the Outpatient Clinic team to provide direct social work services for patients and their families, including assessment of needs, crisis intervention services, conflict resolution, and assessment of barriers to improve appointment compliance and engagement. Initiate child welfare reports on behalf of providers/others within the Outpatient clinic and maintain follow-up with IL DCFS or other Children Services organizations. Assist in maintaining external relationships with referring organizations, payers, vendors, and regulatory entities. Requirements and Qualifications Essential Qualifications: Master's degree in Social Work required. 3 years of work experience with children and families required. Excellent communication and interpersonal skills. Demonstrated knowledge of service delivery systems and resources for children and families. Ability to develop and implement plans of care. Organized and motivated self-starter, able to work independently while collaborating effectively as a team member with other healthcare professionals. Experience in Microsoft Office, Word/Excel required. Ability to communicate effectively with all. Preferred Qualifications: LCSW (Licensed Clinical Social Worker) preferred. Previous care management/coordination experience in an ambulatory/hospital setting preferred. Knowledge of medical social services and community services in the Chicago area preferred. What We Offer La Rabida Children's Hospital is committed to providing a supportive and rewarding work environment that fosters growth, learning, and professional development. As a valued member of our team, you will receive: Competitive salary and benefits package. Comprehensive medical, dental, and vision coverage. Life insurance, disability insurance, and accident insurance. Retirement plan - plan for your future and life after La Rabida with our tax-deferred 403b plan, which matches your bi-weekly contributions and has an additional annual contribution based on your W-2 earnings. Generous Paid Time Off (PTO) - we make sure employees have the time they need to recharge and be the best versions of themselves! Tuition reimbursement - looking to continue your education and achieve a Bachelor's or Master's degree? Work Environment and Culture La Rabida Children's Hospital is a vibrant and dynamic work environment that values compassion, empathy, and teamwork. Our hospital is located in Chicago, IL, offering stunning lakefront views and easy access to cultural and recreational activities. We are proud to be an Equal Employment Opportunity Employer and welcome applications from diverse candidates. Conditions of Employment La Rabida Children's Hospital requires all employees to demonstrate full vaccination status for Coronavirus Disease 2019 (COVID-19) with a Food and Drug Administration (FDA) authorized or FDA-approved COVID-19 vaccine; OR qualify for a reasonable accommodation for an exemption from vaccine requirements based on a medical disability or because of a sincerely held religious belief. Conclusion If you are a motivated and compassionate professional looking to make a meaningful difference in the lives of children and families, we encourage you to apply for the Care Coordinator - Social Work position at La Rabida Children's Hospital. Join our team and be part of a supportive and rewarding work environment that values compassion, empathy, and teamwork. Apply now and take the first step towards a fulfilling career in patient advocacy and support! Apply for this job