Business Analyst

Motorola Solutions is a global community focused on enhancing public safety through advanced technologies. The Business Analyst will work with cross-functional teams to define and implement product offers in CRM and ERP systems, ensuring defect-free product configurations and facilitating automation initiatives. Responsibilities Working with cross-functional stakeholders (Product Owners, Sales, Factory, Engineering, etc.) to understand the product requirements/scope and convert it into requirements documents for various ordering systems: Oracle CPQ, Oracle R12 Configurator, MOL, and COF Responsible to make sure product configurations in the above-mentioned systems are defect-free and orderable Responsible for finalizing Parts setup and BOM structure in Agile/EBS related to Product Configuration and provide SME level support to cross-functional teams Partner with developers to explain the requirements and perform testing once development is complete Work with the factory to make sure product configuration is setup correctly and Sales Orders can be processed error-free Partner with key stakeholders from Product Management, Engineering, IT, Services, and PLM/EBS team members to gather and analyze requirements and deliver working ERP/CRM implementations Work in an Agile team environment Ensures that Product Compliance requirements are met for various regions/countries Ensures agreed standards are met for Orderability UX Drive SKU reduction, product cancellation analysis, and offer/structure simplification activities working with Product Management, Engineering and Supply Chain Identifies opportunities for process simplification and help with automation initiatives within the team Create test plans, cases, and scripts to ensure that items, BOMs, and configuration rule changes can be verified thoroughly and efficiently Create/update Requirement documents as needed Skills Bachelor's Degree 1.5+ years of experience in an analyst or similar role Demonstrated experience and understanding of ERP and CRM systems Able to learn new technology quickly, become the expert, solve the problem, and teach others Experience creating business process models and using them to describe business requirements Strong requirements gathering and analytical skills Excellent written, speaking, and interpersonal skills Experience working with remote teams in a global environment Familiar with Agile vs. Waterfall Methodology Proficiency in one or more ERP and CRM systems, such as Oracle Experience in process optimization and automation using various technologies (homegrown, RPA, AI) Experience with Artificial Intelligence to support role Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position Master's Degree Experience with Oracle CPQ, EBS and Agile PLM Prior experience in driving SKU and Product Structure optimization Experience in managing the team with Agile methodology Experience with Agile development tools such as JIRA, Confluence Experiences with Oracle SW products PLM, EBS, and CPQ, Avigilon PLM/SAP Experience with Telecommunication domain knowledge Knowledge or understanding of some basic software programming language (e.g. SQL, PL/SQL, Google Script) Benefits Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave And more! Company Overview Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers. It was founded in 1928, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is