Associate SOC Analyst

Remote Full-time
Job Description: • Monitor and analyze log data, network traffic, and/or alerts generated by a variety of security technologies in real-time. • Respond, triage, and escalate security incidents using a SIEM platform following documented procedures. • Assist in the initial investigation of low-to-medium complexity attacks against customer networks. • Perform basic analyses of alerts generated from network infrastructure, applications, operating systems, and security tools. • Support the execution of vulnerability scans and assist in analyzing results for remediation recommendations. • Draft initial security incident reports detailing the threat, its characteristics, and required remediation activities for review by a senior analyst. • Research new threats and support senior analysts in ensuring appropriate detection capabilities are in place. • Contribute to the quality and timeliness of the security incident detection and classification service. • Ensure standards and procedures are adhered to within defined SLA’s. • Articulate security issues to customers, both verbally and written, with supervision. • Referring difficult or complex issues to more experienced staff. • Developing an understanding of current vulnerabilities, attacks, and countermeasures. • Identify opportunities for process improvement and suggest them to senior analysts. • Manage and track customer issues and requests within a ticketing system. • Work within a 24x7x365 team to further support the timely delivery of monitoring services. Requirements: • 0-2 years of experience in an operational or technical environment, preferably with customer-facing responsibilities. • Foundational understanding of core networking concepts including TCP/IP and common Internet protocols. • Exposure to or basic understanding of an information/cyber security role, particularly in security monitoring and analysis. • Familiarity with the cyber security threat landscape, including prevalent vulnerabilities and attack methods. • Familiarity with security tools such as SIEM (Security Information and Event Management) platforms. • Demonstrated technical and troubleshooting skills and the ability to adapt to solve new technical issues. • General systems infrastructure knowledge (Windows/Linux OS). • Strong verbal and written communication skills with a focus on clear and concise reporting. Benefits: • 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed • Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment) • Group Term Life, Short-Term Disability, Long-Term Disability • Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness • Participation in the Discretionary Time Off (DTO) Program • 11 Paid Holidays Annually Apply tot his job
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