AI Software QA II (Intern) - United States
Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. As a Quality Assurance (QA) Intern on the AI Software & Platform team, you will support the quality and reliability of Generative AI products while gaining hands-on experience in testing AI-driven systems. Responsibilities Assist in designing, developing, and executing test plans and automation scripts for complex AI-driven features and systems, contributing to comprehensive validation and quality assurance Help build, maintain, and enhance test automation frameworks for AI pipelines, APIs, and user interfaces, increasing testing efficiency and coverage Identify, document, and report software bugs and quality issues, collaborating with engineers, data scientists, and product specialists to resolve problems and improve product reliability Participate in projects that enhance customer perception of quality by offering new points of view, supporting continuous improvement, and upholding high standards Learn and apply industry-standard QA tools, testing methodologies, and protocols, while receiving mentorship, hands-on training, and exposure to real-world AI projects to prepare for a future career in technology and quality assurance Skills Currently enrolled in an undergraduate degree program with 2 years of relevant experience, or currently enrolled in a graduate degree program with 0 years of relevant experience. Relevant fields include: Computer Science, Electrical Engineering, Data Science, Machine Learning, Artificial Intelligence, Statistics, Mathematics, Software Engineering, or a related program Proficiency in Python programming, with expertise in additional languages considered an advantage Familiarity with modern testing tools and frameworks such as Pytest, Playwright, Selenium, Locust, or similar, and adaptability to new technologies Strong diagnostic and debugging skills, including experience in creating and maintaining automation pipelines and test utilities Practical experience with backend and frontend testing frameworks, with an eagerness to improve test automation coverage and infrastructure Shown ability to collaborate effectively with cross-functional teams to resolve issues, implement solutions, and deliver quality results Excellent communication and interpersonal skills, with a team-oriented mentality, ownership, and accountability Prior experience or coursework related to generative AI technologies or AI/ML platforms Benefits Medical, dental and vision insurance A 401(k) plan with a Cisco matching contribution Paid parental leave Short and long-term disability coverage Basic life insurance 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday Paid year-end holiday shutdown 4 paid days off for personal wellness determined by Cisco 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use 80 hours of sick time off provided on hire date and each January 1st thereafter Up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer Eligible to earn annual bonuses subject to Cisco’s policies Company Overview Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. It was founded in 1984, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Cisco has a track record of offering H1B sponsorships, with 1238 in 2025, 1231 in 2024, 1273 in 2023, 2127 in 2022, 1991 in 2021, 1173 in 2020. Please note that this does not guarantee sponsorship for this specific role.