Admissions Intake Specialist - Evenings & Weekends
Position Summary: Manage centralized phone access center for all GenPsych treatment sites. Candidate can work out of any of GenPsych sites in New Jersey. Work hours • Monday - Friday 5pm-8pm • Saturday -Sunday 8am-5pm Job Functions and Duties: 1. Field all incoming calls to access center and ensure all calls are answered immediately. 2. Schedule/Reschedule appointments in a timely manner and confirm appointments with clients. 3. Provide the highest standard of customer service to all consumers including referral sources, clients, and professionals. 4. Manage all internet inquiries and communication. 5. Screen potential clients for eligibility. 6. Develop initial patient record. 7. Obtain necessary documents for clinical and billing purposes. 8. Assist in overall marketing and sales initiatives. 9. Serve as a liaison between outside providers and program clinicians. 10. Maintain constant communication with billing, clinical, and marketing departments. 11. Manage and maintain assessment schedule for all GenPsych program locations. 12. Perform other duties as assigned or requested. Qualifications: 1. A minimum of 2 years’ experience in admissions or healthcare administration. 2. Must have experience in the mental health field and/or working with outpatient programs. 3. Bachelor’s Degree in Psychology, Social Work, or related field. 4. Must have experience with the MS Office. 5. Must possess excellent communication, organizational and time management skills. 6. Must have sound clinical judgment and demonstrate excellent customer service abilities. Job Types: Part-time, Contract Benefits: • Employee assistance program • Employee discount Application Question(s): • Can you work 5pm-8pm Weekdays and 8am-5pm on Weekends? Work Location: Remote Apply tot his job