Administrative/Operations Director - Home-Based Services

Overview Grow your career with the industry leader in behavioral health - Proud Moments ABA. Our success depends on effective management and visionary leadership. Proud Moments ABA seeks a motivated Administrative/Operations Director to manage daily operations and plan the growth of our Maryland, Virginia, and North Carolina home-based market. This pivotal role is responsible for driving profit and loss by partnering with administrative staff to manage client scheduling, staff productivity, and controlling market operation expenses as well as administrative tasks including financial reports, KPI reviews, revenue (client) growth and cost containment. Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care. Responsibilities As Administrative/Operations Director at Proud Moments ABA, you'll be challenged to realize your leadership potential: • Manage the day-to-day operations of assigned market • Provide leadership and guidance to location teams ensuring excellence in client service, operational and financial results • Build strong and productive partnerships with clients, clinicians, and office teams • Make effective decisions based on data analysis, organizaztional observations, and cost controls • Takes ownership by leading by example and being a positive role model through presence and demeanor • Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and Core Values • Develop and retain high performing teams through training/education, coaching, expectation setting, and accountability • Ensure effective execution of operational standards, including compliance with established company policies, procedures, OSHA, and government regulations • Identify opportunities within the region and create action plans to address gaps through people, performance, and process improvements • Ensure consistent communication of all challenges and needs to Regional Vice President Qualifications As an ideal Administrative/Operations Director candidate, you bring to Proud Moments ABA: • Bachelor's degree from an accredited college or univeristy in related field; Master's preferred • Minimum three (3) years of leadership experience in multi-unit healthcare services, retail healthcare or service industries, or other fast-paced, highly interactive customer service environment • Demonstrated ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders • Exceptional leadership skills • Superior project, planning, organization, and time management skills • Excellent oral and written communication skills • Proficient in MS Office Suite As an Administrative/Operations Director, you'll enjoy professional respect, recognition, and rewards: • Competitive pay commensurate with your education, experience, and location • Meaningful work-life balance with flexible working schedules • Generous paid time off • Advancement opportunities as Proud Moments ABA expands • Comprehensive benefits package, including: • Medical, dental and vision coverage • 401K retirement savings program • Employee Assistance Programs • Salary Range: $100k - $115k Annually + Bonus Opportunity You deserve to work with the best - Proud Moments ABA. If you're ready to accelerate your professional career with a fast-growing, highly respected behavioral health organization, Proud Moments ABA encourages you to submit your qualifications for this position today. Qualified candidates will be contacted via e-mail. Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #LI-KT1 #LI-Hybrid Apply tot his job