Administrative Assistant (Work From Home, CAP)
About TM Property Maintenance LLC: TM Property Maintenance LLC is a growing provider of residential and commercial property maintenance services, including landscaping, general repairs, seasonal cleanups, and more. We take pride in our reliability, professionalism, and the strong relationships we build with our clients. As we expand our operations, we’re looking for a detail-oriented and dependable Administrative Assistant to support our team and help us stay organized and efficient. Position Overview: The Administrative Assistant will be responsible for providing day-to-day administrative support to ensure smooth internal operations and high-quality customer service. This role requires excellent communication skills, strong organizational abilities, and comfort working independently in a remote setting. Key Responsibilities: • Answer and respond to phone calls, emails, and online inquiries in a professional and timely manner. • Schedule and coordinate appointments, service calls, and job estimates. • Maintain calendars and communicate job schedules to field crews. • Input, update, and manage client data in CRM or internal systems. • Prepare invoices, process payments, and follow up on outstanding balances. • Assist with customer service tasks such as answering questions, providing quotes, and resolving basic issues. • Maintain digital filing systems, contracts, and job records. • Assist with preparing and submitting estimates, proposals, and service agreements. • Support social media manager or marketing team with light admin tasks. • Handle other administrative duties as assigned by management. Required Qualifications: • Proven experience as an administrative assistant, office assistant, or similar role. • Strong written and verbal communication skills. • Highly organized with excellent time management abilities. • Tech-savvy and proficient with tools such as Google Workspace, Microsoft Office, or CRM platforms. • Ability to work independently, manage multiple tasks, and meet deadlines. • Comfortable handling basic customer service duties over phone, email, and chat. • Reliable internet connection and a dedicated home workspace. Preferred Qualifications (Not Required): • Experience in the home services or property maintenance industry. • Familiarity with QuickBooks, Jobber, Housecall Pro, or similar service management software. • Bilingual (English/Spanish) is a plus. What We Offer: • Flexible remote work environment. • Supportive team and collaborative culture. • Opportunity to grow with a small but fast-growing business. Job Type: Full-time Pay: $20.63 - $22.25 per hour Work Location: Remote Apply tot his job