Accounting, Finance & Risk Analyst - Hybrid (Houston TX) R0052455

Accounting, Finance & Risk Analyst - Hybrid (Houston TX) R0052455 | FCC | WK LS - C T Corporation System JD Summary: The Accounting, Finance & Risk Analyst for the Wolters Kluwer Compliance Solutions business unit is a subject matter expert who partners closely with and whose opinion, advice and direction is sought by Finance, Sales, Collections, Cash Processing and Client Services to resolve billing discrepancies, work with GBS to recognize revenue faster and find ways to eliminate manual processes. Primary responsibilities include resolving billing discrepancies by identifying solutions to complex issues and completing Root Cause Analyses (RCA), working with Internal Controls to ensure compliance with WK policies and procedures and assisting with audits, and leading efforts to streamline processes to eliminate manual processing. This role requires a comprehensive learning of client invoicing through platforms such as MS Dynamics AX, NetSuite, or SAP S/4HANA. The candidate will be adept at analyzing and overseeing invoice delivery processes to enhance efficiency and independently address and resolve any arising issues. Activities include gaining and maintaining an expert knowledge of Compliance Solutions, Lien Solutions products and services, content and processes; developing and maintaining reference documentation such as Invoicing policies and procedures; analysis and reporting such as dashboards displaying progress versus SLA requirements; Assist with user acceptance testing and quality assurance for projects and defect fixes. Represents Wolters Kluwer within the industry. Division: Hybrid: Eight days a month we come together in the closest HOUSTON office within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, Credit & Collections, and work under the leadership of the Associate Director, Customer Service. This role is a part of FCC | WK LS - C T Corporation System (DE).| Please view the site office location directory for potential office preferences nationwide. | #LI-Hybrid Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Required Job Qualifications: Education: Bachelor’s degree in Computer Science, Accounting or Finance, Business, or a related discipline Mapping information gathered into visual illustrations (e.g., diagrams, charts, graphics) Solving complex and conflicting problems Independently participating in multiple concurrent projects Meeting aggressive deadlines Utilizing highly developed communication skills, including both excellent verbal skills and the ability to develop and deliver demonstrations and presentations to audiences of all levels Working collaboratively with individuals at all levels of an organization, including executives Taking initiative by recognizing and capitalizing on opportunities Functioning as an integral part of a team Preferred Job Qualifications: Develop and maintain custom scripts (e.g., SQL, Python, or automation scripts) to support business needs Proficiency in accounting software and tools, such as Excel or ERP systems Finance and Accounting terminology preferred Customer service principles and processes Self-motivated with excellent organizational skills Strong analysis, reporting and process improvement skills Strong interpersonal skills to influence, motivate, persuade, mentor and train various groups or individuals Essential Duties and responsibilities Collaborate with internal teams, such as IT, finance, accounts receivable, collections and customer service, to address billing inquiries. Review and analyze invoices for accuracy, completeness, and compliance with company policies. Review workflows to determine efficiencies to eliminate manual processing and work with WKLS teams to implement. Ensure the accuracy and completeness of customer information, including contact details and account information. Process requests for updates to customer information promptly and efficiently. Monitor and ensure compliance with data protection regulations and company policies. Work directly with clients to resolve issues in a timely manner to enhance the customer experience. Conducts UAT and quality assurance for projects and defect fixes. Support system upgrades or migrations that involve customer record management. Behaving in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism. Develops and maintains collaborative relationships with internal resources, potential business partners, customers, professional associations, industry groups, and market research firms. Performs other duties as requested by Supervisor Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. • Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84 • Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 • WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. #LI-Hybrid Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page. Apply tot his job