Account Manager & New Sales Representative

Blue Cross and Blue Shield of Minnesota is dedicated to transforming healthcare and is looking for motivated individuals to join their team. The Account Manager & New Sales Representative will assist brokers and sales agents to maintain market position for 2-9 client groups, focusing on relationship management and sales support. Responsibilities Relationship Management with Agency/Broker/Consultant/Client. Develop and maintain a positive working relationship with customers and stakeholders (Agents, Consultants, Brokers and/or Clients) to increase Blue Cross brand loyalty by proactively managing customers to provide timely identification and resolution of elevated issues by coordinating with all appropriate enterprise functional areas Represents BCBSM insurance plans, by meeting with brokers independently, ensuring they are in compliance, aware of mandates, and educated on updates in the market and to their plan Assist in the preparation and delivery of proposals and renewals for new and existing health plan business or relevant ancillary lines Help resolve service issues including interactions with internal Blue Cross operations staff and others as needed As available, responsible for answering and following up on incoming sales calls and emails from prospective customers generated by marketing campaigns Maximizes the sale of company products through determining suitability, eligibility, and need; explains benefits for appropriate coverage, responds to questions, supplies relevant marketing material, and assists with the application process Maintain client and employee information in the client database as required Facilitate the development, delivery and accuracy of customer communications using available systems, tools, and resources Support retention and growth sales with stakeholders and customers Skills 1-2+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered Excellent analytical, problem identification and resolution skills as these pertain to benefit plans Possess and maintain a valid MN Resident Producer License in the lines of Life & Health/ Accident in good standing within 60 days of employment Excellent written and verbal communication skills as well as the ability to pay close attention to detail Ability to achieve results in a highly complex environment with tight deadlines and multiple shifting priorities Excellent interpersonal skills and the ability to contribute healthy and positive dynamics to the work team Able to influence internal and external stakeholders to achieve desired outcomes Positive attitude and the ability to participate as part of a team to assure plan compliance and customer satisfaction Demonstrated PC skills, including experience in Microsoft, Word, Excel, and PowerPoint High school diploma (or equivalency) and legal authorization to work in the U.S Bachelor's degree Knowledge of Blue Cross and affiliates products is preferred Sales or customer service experience Benefits Medical, dental, and vision insurance Life insurance 401k Paid Time Off (PTO) Volunteer Paid Time Off (VPTO) And more Company Overview About Blue Cross Blue Cross and Blue Shield of Minnesota is a taxable, nonprofit organization with a mission to make a healthy difference in people’s lives. It was founded in 1933, and is headquartered in Eagan, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is